Featured photo shown as Deleted

DuncanDisorderlyDuncanDisorderly Registered Users Posts: 11 Big grins
edited April 17, 2011 in SmugMug Support
Hi - I uploaded some photos into a new gallery and used Tools / One Photo / Feature to show one of the images in the Category.
Unfortunately - the Gallery thumbnail shows as a Grey icon indicating "Photo Deleted".
All my other galleries use featured photos, and it has worked well till now.

I've tried nominating other photos as Feature; no change.
I've also left it over night; no change.
And tried again this morning; no change.

Any chance of some help please.
Here's a link to the category - http://www.wild-landscapes.co.uk/Blog
Cheers - Duncan

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 17, 2011
    All better? I had to give that gallery a kick in the you-know-where :)
  • DuncanDisorderlyDuncanDisorderly Registered Users Posts: 11 Big grins
    edited April 17, 2011
    Andy - errrmmm
    Your kick restored the random gallery image, but as soon as I tried to pick a featured photo the problem re-surfaced.

    I wonder if this is anything to do with Firefox 4 ???
    I say this because I've noticed a lot of other things seem to be rather temperamental too.
    For example, the Control Panel will not switch between tabs headscratch.gif
    And Hide/Unhide doesn't work.
    I've tried using IE9, and the control panel works OK, but it will not clear the deleted photo from the Long Wood gallery.
    I'm just going to have a play with a fresh gallery set up just using IE9
  • DuncanDisorderlyDuncanDisorderly Registered Users Posts: 11 Big grins
    edited April 17, 2011
    OK - it's not FF4
    I created a brand new gallery (via Lightroom 3) and did all the settings changes and featuring using IE9.
    Exactly the same result; another broken entry in the category page.

    I used exactly the same steps I always use.
    I can't think of anything else that has changed since my previous gallery upload a week ago.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 17, 2011
    OK, standby we'll look.
  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited April 17, 2011
    I just tested with one of your galleries and it is now letting me change it at this time. I think we have some fixes that are being worked on to resolve these issues. Please let me know if you are still having trouble.
    SmugMug Support Hero
    http://help.smugmug.com
  • DuncanDisorderlyDuncanDisorderly Registered Users Posts: 11 Big grins
    edited April 17, 2011
    Doc, Andy - that's got it!
    Many thanks for your prompt response.

    Would you like me to make a note of any of the FF4 problems I'm tripping across ?
    Duncan
Sign In or Register to comment.