SmugMug iPad App and Watermarks

RogersDARogersDA Registered Users Posts: 3,502 Major grins
edited April 27, 2011 in SmugMug Support
Unlisted gallery images do not show my smug-applied watermark on the iPad, but they do show when I view the images online in the web browser.

Images in public galleries appear to have my smug-applied watermark.

Design? Quirk?
David
GreyLeaf PhotoGraphy

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 27, 2011
    Link? ear.gif
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • RogersDARogersDA Registered Users Posts: 3,502 Major grins
    edited April 27, 2011
    Andy wrote: »
    Link? ear.gif

    Email sent to Help@smugmug.com
    iPad screen grabs:

    i-5hwBt9k-M.png

    i-qWXrqjZ-M.png

    Website:

    i-5xLhGDj-M.jpg
    David
    GreyLeaf PhotoGraphy
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 27, 2011
    David. I need a link to the gallery on your site. Thank you.

    EDIT: Nvm. I got the ticket. It's very hard to help by email and dgrin at the same time. One or the other is best, thank you.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • RogersDARogersDA Registered Users Posts: 3,502 Major grins
    edited April 27, 2011
    Andy wrote: »
    David. I need a link to the gallery on your site. Thank you.

    EDIT: Nvm. I got the ticket. It's very hard to help by email and dgrin at the same time. One or the other is best, thank you.
    Yup - but I didn't want to publicly share the link to an unlisted gallery. Also - didn't want to deprive other Smuggers that might have the same issue.
    David
    GreyLeaf PhotoGraphy
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 27, 2011
    Did you save the photos locally before they were watermarked? THis photo was watermarked three weeks after it was uploaded....
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • RogersDARogersDA Registered Users Posts: 3,502 Major grins
    edited April 27, 2011
    Andy wrote: »
    Did you save the photos locally before they were watermarked? THis photo was watermarked three weeks after it was uploaded....
    I just installed the SmugMug App on this iPad on Monday.
    David
    GreyLeaf PhotoGraphy
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 27, 2011
    Check it now?
    Edit - actually, wait 10mins pls.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 27, 2011
    OK Now try it please.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • RogersDARogersDA Registered Users Posts: 3,502 Major grins
    edited April 27, 2011
    Andy wrote: »
    OK Now try it please.
    Will do when I get back home. Picking up daughter @ school right now.
    David
    GreyLeaf PhotoGraphy
  • RogersDARogersDA Registered Users Posts: 3,502 Major grins
    edited April 27, 2011
    Cleared the local files and reaccessed that gallery. The watermarks appear to be coming back, albeit slowly.

    What was the problem?
    David
    GreyLeaf PhotoGraphy
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited April 27, 2011
    RogersDA wrote: »
    Cleared the local files and reaccessed that gallery. The watermarks appear to be coming back, albeit slowly.

    What was the problem?

    The x3 wasn't watermarked, dunno why. I rewatermarked that image and all is well.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • RogersDARogersDA Registered Users Posts: 3,502 Major grins
    edited April 27, 2011
    Andy wrote: »
    The x3 wasn't watermarked, dunno why. I rewatermarked that image and all is well.
    ok. thanks.
    David
    GreyLeaf PhotoGraphy
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