Proof Delay Suddenly Changes

KSean SportsKSean Sports Registered Users Posts: 13 Big grins
edited May 16, 2011 in SmugMug Support
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Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 8, 2011
    Please swrite our Support Heroes with order #s so we can help from the help desk.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 16, 2011
    KSean Sports wrote: »
    Why bother? Your site sucks and is a complete waste of money. I've decided to just live with it while moving to a better solution.

    I'm really sorry you feel that way :( We would love to help remedy the situation, but it's best if our heroes can help you with orders from the help desk - we do it all day long, 365 days a year. And we guarantee everything 100%, we promise that we can make anything right. I hope you will write us so we can assist. http://smugmug.com/help/emailreal
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • Scott McLeod PhotoScott McLeod Photo Registered Users Posts: 77 Big grins
    edited May 16, 2011
    The days are relative to business days, so sometimes that includes the weekend, so when you set 2 days it may give you 4 days. But you can manually clear it and send it to the lab immediately after you see the order and double check it, so why are you complaining.
    WTB: 1GB and 512k CF cards.
    I have a need for a decent # of these smaller cards. If you have multiple cards that would be great. I am located at zip code 35243 & 35255.
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