Uploaders not working under Firefox May 8, 2011

BradfordBennBradfordBenn Registered Users Posts: 2,506 Major grins
edited May 9, 2011 in SmugMug Support
Hello-

I am not able to upload to my site (photos.bradfordbenn.com) using Firefox 4.0.1 on a MacBookPro running 10.6.7. Neither the HTML5 nor the Simple uploader work, and the close buttons do not work.:scratch If I run under Safari 5.0.5 things seem to work using the Java uploader but not the HTML5 uploader. I checked http://status.smugmug.com/services/uploads and it indicated everything is up. I rebooted my Mac so that Firefox was the only thing running, and I get the same problem.

I have a fine connection using speedtest.smugmug.net and can surf the rest of the web, including my JungleDisk that is also on the S3 storage location.

Is there something up?

-=Brad
-=Bradford

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Comments

  • BradfordBennBradfordBenn Registered Users Posts: 2,506 Major grins
    edited May 8, 2011
    Sorry I did not realize the sizing, this might provide more detail
    -=Bradford

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  • devbobodevbobo Registered Users, Retired Mod Posts: 4,339 SmugMug Employee
    edited May 8, 2011
    Brad,

    It's working fine for me here...do you have any errors in the Error Console ?

    Cheers,

    David
    David Parry
    SmugMug API Developer
    My Photos
  • BradfordBennBradfordBenn Registered Users Posts: 2,506 Major grins
    edited May 8, 2011
    Yes I do.
    5/8/11 11:47:08 PM [0x0-0x2f02f].org.mozilla.firefox[298] Sun May 8 23:47:08 Bradford-Benns-MacBook-Pro.local firefox-bin[298] <Error>: kCGErrorIllegalArgument: _CGSFindSharedWindow: WID 1261
    5/8/11 11:47:08 PM [0x0-0x2f02f].org.mozilla.firefox[298] Sun May 8 23:47:08 Bradford-Benns-MacBook-Pro.local firefox-bin[298] <Error>: kCGErrorIllegalArgument: CGSGetWindowLevel
    5/8/11 11:47:08 PM [0x0-0x2f02f].org.mozilla.firefox[298] Sun May 8 23:47:08 Bradford-Benns-MacBook-Pro.local firefox-bin[298] <Error>: kCGErrorIllegalArgument: _CGSFindSharedWindow: WID 1261
    5/8/11 11:47:08 PM [0x0-0x2f02f].org.mozilla.firefox[298] Sun May 8 23:47:08 Bradford-Benns-MacBook-Pro.local firefox-bin[298] <Error>: kCGErrorIllegalArgument: CGSGetWindowAlpha
    5/8/11 11:47:08 PM [0x0-0x2f02f].org.mozilla.firefox[298] Sun May 8 23:47:08 Bradford-Benns-MacBook-Pro.local firefox-bin[298] <Error>: kCGErrorIllegalArgument: CGSGetScreenRectForWindow
    5/8/11 11:47:13 PM [0x0-0x2f02f].org.mozilla.firefox[298] Sun May 8 23:47:13 Bradford-Benns-MacBook-Pro.local firefox-bin[298] <Error>: kCGErrorIllegalArgument: _CGSFindSharedWindow: WID 1309
    5/8/11 11:47:13 PM [0x0-0x2f02f].org.mozilla.firefox[298] Sun May 8 23:47:13 Bradford-Benns-MacBook-Pro.local firefox-bin[298] <Error>: kCGErrorIllegalArgument: CGSGetWindowLevel
    5/8/11 11:47:13 PM [0x0-0x2f02f].org.mozilla.firefox[298] Sun May 8 23:47:13 Bradford-Benns-MacBook-Pro.local firefox-bin[298] <Error>: kCGErrorIllegalArgument: _CGSFindSharedWindow: WID 1309
    5/8/11 11:47:13 PM [0x0-0x2f02f].org.mozilla.firefox[298] Sun May 8 23:47:13 Bradford-Benns-MacBook-Pro.local firefox-bin[298] <Error>: kCGErrorIllegalArgument: CGSGetWindowAlpha
    5/8/11 11:47:13 PM [0x0-0x2f02f].org.mozilla.firefox[298] Sun May 8 23:47:13 Bradford-Benns-MacBook-Pro.local firefox-bin[298] <Error>: kCGErrorIllegalArgument: CGSGetScreenRectForWindow
    5/8/11 11:47:13 PM [0x0-0x2f02f].org.mozilla.firefox[298] Sun May 8 23:47:13 Bradford-Benns-MacBook-Pro.local firefox-bin[298] <Error>: kCGErrorIllegalArgument: _CGSFindSharedWindow: WID 1312
    5/8/11 11:47:13 PM [0x0-0x2f02f].org.mozilla.firefox[298] Sun May 8 23:47:13 Bradford-Benns-MacBook-Pro.local firefox-bin[298] <Error>: kCGErrorIllegalArgument: CGSGetWindowLevel
    5/8/11 11:47:13 PM [0x0-0x2f02f].org.mozilla.firefox[298] Sun May 8 23:47:13 Bradford-Benns-MacBook-Pro.local firefox-bin[298] <Error>: kCGErrorIllegalArgument: _CGSFindSharedWindow: WID 1312
    5/8/11 11:47:13 PM [0x0-0x2f02f].org.mozilla.firefox[298] Sun May 8 23:47:13 Bradford-Benns-MacBook-Pro.local firefox-bin[298] <Error>: kCGErrorIllegalArgument: CGSGetWindowAlpha
    5/8/11 11:47:13 PM [0x0-0x2f02f].org.mozilla.firefox[298] Sun May 8 23:47:13 Bradford-Benns-MacBook-Pro.local firefox-bin[298] <Error>: kCGErrorIllegalArgument: CGSGetScreenRectForWindow
    5/8/11 11:47:21 PM [0x0-0x2f02f].org.mozilla.firefox[298] Sun May 8 23:47:21 Bradford-Benns-MacBook-Pro.local firefox-bin[298] <Error>: kCGErrorIllegalArgument: _CGSFindSharedWindow: WID 1385
    5/8/11 11:47:21 PM [0x0-0x2f02f].org.mozilla.firefox[298] Sun May 8 23:47:21 Bradford-Benns-MacBook-Pro.local firefox-bin[298] <Error>: kCGErrorIllegalArgument: CGSGetWindowLevel
    5/8/11 11:47:21 PM [0x0-0x2f02f].org.mozilla.firefox[298] Sun May 8 23:47:21 Bradford-Benns-MacBook-Pro.local firefox-bin[298] <Error>: kCGErrorIllegalArgument: _CGSFindSharedWindow: WID 1385
    5/8/11 11:47:21 PM [0x0-0x2f02f].org.mozilla.firefox[298] Sun May 8 23:47:21 Bradford-Benns-MacBook-Pro.local firefox-bin[298] <Error>: kCGErrorIllegalArgument: CGSGetWindowAlpha
    5/8/11 11:47:21 PM [0x0-0x2f02f].org.mozilla.firefox[298] Sun May 8 23:47:21 Bradford-Benns-MacBook-Pro.local firefox-bin[298] <Error>: kCGErrorIllegalArgument: CGSGetScreenRectForWindow
    -=Bradford

    Pictures | Website | Blog | Twitter | Contact
  • devbobodevbobo Registered Users, Retired Mod Posts: 4,339 SmugMug Employee
    edited May 9, 2011
    Yes I do.

    Sorry, I actually meant Tools->Error Console from within Firefox itself.

    Have you tried restarting FF ?
    David Parry
    SmugMug API Developer
    My Photos
  • BradfordBennBradfordBenn Registered Users Posts: 2,506 Major grins
    edited May 9, 2011
    Yup. I restarted FF and still same problem. The LR uploader is working great I just wanted to get something to test it against.... I will try to get it to error again and see what I can capture
    -=Bradford

    Pictures | Website | Blog | Twitter | Contact
  • BradfordBennBradfordBenn Registered Users Posts: 2,506 Major grins
    edited May 9, 2011
    The errors repeat quite a bit but here is the first one

    Warning: Expected declaration but found '*'. Skipped to next declaration.
    Source File: http://cdn.smugmug.com/include/css/gecko/4/mac/core/core-c77a31cb719d427fceccbaee78038aed.css
    Line: 7
    -=Bradford

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  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 9, 2011
    We'll have someone check into this and get back to you today, Brad.
  • BradfordBennBradfordBenn Registered Users Posts: 2,506 Major grins
    edited May 9, 2011
    This issue is not critical path for me, as I have work arounds (other browsers or computers). I also tried it with all the extensions disabled and no change. I have even checked wired vs wireless and multiple locations. Let me know if you need any more info.
    -=Bradford

    Pictures | Website | Blog | Twitter | Contact
  • BradfordBennBradfordBenn Registered Users Posts: 2,506 Major grins
    edited May 9, 2011
    I found it accidentally. I thought I was signed in as "BradfordBenn" as I had the upload button as I browsed photos.bradfordbenn.com Actually I was logged in as "storagebradfordbenn"

    Is it possible to make it so that if one is not in their "home" website for their account that the upload button does not show.

    (I found it as I was writing the help desk it showed me which account I was logged in as.)
    -=Bradford

    Pictures | Website | Blog | Twitter | Contact
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