Caracter problem

Erick LErick L Registered Users Posts: 355 Major grins
edited May 15, 2011 in Bug Reporting
This started in the last few hours. Every non-English caracter is showing as some sort of gibberish.

Thanks.
Erick - borealphoto.com
borealphoto.smugmug.com

Comments

  • Erick LErick L Registered Users Posts: 355 Major grins
    edited May 13, 2011
    Similar problem: http://www.dgrin.com/showthread.php?p=1610484#post1610484
    Erick - borealphoto.com
    borealphoto.smugmug.com
  • RuSuRuSu Registered Users Posts: 355 Major grins
    edited May 13, 2011
    Character/Symbol Problem!
    Absolutely SM must be having a problem & it's not just with non-English characters which are TOTALLY screwed up (ours are Russian & total gibberish), but also with certain symbols. Our home page previously had a 'dot' separating the NAV bar titles which are showing up as weird symbols. I tried deleting & reinstalling the code for this, but the same thing showed up. Even some of our English navigation is screwed up. SM is down at the moment - hope they're trying to fix this!!

    Susan
    rusuphotography.com
  • AllenAllen Registered Users Posts: 10,016 Major grins
    edited May 13, 2011
    All my bullets • are showing as â¢
    See album description
    http://www.photosbyat.com/Birds/Birding-2011-May/2011-05-11-Tower-Grove-Park/17011402_btCXc9
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • denisegoldbergdenisegoldberg Administrators Posts: 14,422 moderator
    edited May 13, 2011
    I believe this is the same problem reported here.

    --- Denise
    https://www.denisegoldberg.com ... https://denise.smugmug.com

    Musings & ramblings at https://denisegoldberg.blogspot.com
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 13, 2011
    All fixed - sorry for the problem!
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • W.W. WebsterW.W. Webster Registered Users Posts: 3,204 Major grins
    edited May 13, 2011
    Andy wrote: »
    All fixed
    Andy

    This gallery didn't get fixed! Is there a reason for this?

    I corrected the caption for the first image (and it stayed fixed) but I can't get the 'replace' function to fix the others. As there are in excess of 1,000 images involved, I'd prefer not to be required to correct them all manually myself - I have other plans for this afternoon!

    I've lodged a help call.
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  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 13, 2011
    W.W. Webster wrote: »
    Andy

    This gallery didn't get fixed! Is there a reason for this?

    I corrected the caption for the first image (and it stayed fixed) but I can't get the 'replace' function to fix the others. As there are in excess of 1,000 images involved, I'd prefer not to be required to correct them all manually myself - I have other plans for this afternoon!

    I've lodged a help call.

    Don't fix anything yourself. I'll make sure our sorcerers see this and we'll report back here when we have a fix. Thanks.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • W.W. WebsterW.W. Webster Registered Users Posts: 3,204 Major grins
    edited May 13, 2011
    Andy wrote: »
    Don't fix anything yourself. I'll make sure our sorcerers see this and we'll report back here when we have a fix. Thanks.
    Thanks. I didn't want to shortcut the process, but still let you know. I'll await a post back here.
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  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 14, 2011
    W.W. Webster wrote: »
    Thanks. I didn't want to shortcut the process, but still let you know. I'll await a post back here.

    we don't think this is a bug on our side - would you like me to have a hero fix up your captions for you? Happy to do so.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • W.W. WebsterW.W. Webster Registered Users Posts: 3,204 Major grins
    edited May 14, 2011
    Andy wrote: »
    we don't think this is a bug on our side
    Well I certainly didn't go through and change the captions for over 1,000 images by inserting the spurious character! And it did happen at the same time as the more general problem was being reported! eek7.gif
    Andy wrote: »
    would you like me to have a hero fix up your captions for you? Happy to do so.
    That would be much appreciated - thanks Andy. thumb.gif
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  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 15, 2011
    W.W. Webster wrote: »
    Well I certainly didn't go through and change the captions for over 1,000 images by inserting the spurious character! And it did happen at the same time as the more general problem was being reported! eek7.gif

    That would be much appreciated - thanks Andy. thumb.gif

    Should be fixed. Ross, how did you make those captions, precisely?
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • W.W. WebsterW.W. Webster Registered Users Posts: 3,204 Major grins
    edited May 15, 2011
    Andy wrote: »
    Should be fixed.
    thumb.gif
    Andy wrote: »
    Ross, how did you make those captions, precisely?
    Like all image captions on my site, they are the result of a combination of site-wide CSS together with HTML in the captions themselves. nod.gif
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  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 15, 2011
    W.W. Webster wrote: »
    thumb.gif

    Like all image captions on my site, they are the result of a combination of site-wide CSS together with HTML in the captions themselves. nod.gif

    Where do you enter the captions? On your computer (how?) or on SmugMug using our tool? If our tool, do you type directly in the tool, or copy and paste?
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • W.W. WebsterW.W. Webster Registered Users Posts: 3,204 Major grins
    edited May 15, 2011
    Andy wrote: »
    Where do you enter the captions? On your computer (how?) or on SmugMug using our tool? If our tool, do you type directly in the tool, or copy and paste?
    If I'm adding an image to an existing gallery (for example, my blog), I copy and paste, then edit, an existing caption in the gallery. If I'm creating a new gallery, I copy a caption from another gallery, and adapt that!
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  • W.W. WebsterW.W. Webster Registered Users Posts: 3,204 Major grins
    edited May 15, 2011
    BTW I format gallery titles the same way - with site-wide CSS and HTML embedded in the titles themselves, then using an existing title as a template for a new one.
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