Pro User - Digital download and prints and sales troubleshooting

PLAYATTA

Hello, I just upgraded to Pro and set my pricing structure, along with downloads pricing, It is a public gallery and it has pricing set along with seurity options correct. But still does not become available for download purchase or print when i log out or use visitor view... Nothing

these are my settings: http://dl.dropbox.com/u/7506924/Screen%20shot%202011-05-14%20at%2012.26.51%20AM.png

http://dl.dropbox.com/u/7506924/Screen%20shot%202011-05-14%20at%2012.26.23%20AM.png

Do I need to activate a bank and tax situation before this will all work, or something like that?

Please help!
THank you

jfriend

I don't know about the pricing issue, but you sure ought to set the Largest Size to something other than original. You are allowing people to download/save all your images without paying by enabling access to originals. Right-click protection does not protect your images - it's a slight deterrent at best. You are using a watermark, which is real protection, but watermarks are not applied to originals.

Andy

PLAYATTA wrote: »

Hello, I just upgraded to Pro and set my pricing structure, along with downloads pricing, It is a public gallery and it has pricing set along with seurity options correct. But still does not become available for download purchase or print when i log out or use visitor view... Nothing

these are my settings: http://dl.dropbox.com/u/7506924/Screen%20shot%202011-05-14%20at%2012.26.51%20AM.png

http://dl.dropbox.com/u/7506924/Screen%20shot%202011-05-14%20at%2012.26.23%20AM.png

Do I need to activate a bank and tax situation before this will all work, or something like that?

Please help!
THank you

Could we have a link to the gallery please? I can help.

PLAYATTA

Help help help
hi PLEASE HELP

This is the gallery - No download or print sale options avail.

http://playatta.smugmug.com/Children/TANTRUM-DANCE-PARTY/17085679_WS8bSP#1294308752_tw996xK

I activated my payment info aswell but still no fix.

Andy

Hi, you've uploaded png files, not jpgs. The files need to be jpgs in sRGB colorspace - if you upload jpgs, they will be available for sale, example, I made this one a jpg for you: http://playatta.smugmug.com/Children/TANTRUM-DANCE-PARTY/17085679_WS8bSP#1294443092_Rg8KMxR

PLAYATTA

Ok, THANK YOU!!! thats awesome... good to know, Maybe it should be a "gotchya:" in the guide

Andy

PLAYATTA wrote: »

Ok, THANK YOU!!! thats awesome... good to know, Maybe it should be a "gotchya:" in the guide

http://www.smugmug.com/help/upload-photos