thumbs in smugmug view acting weird

Scott McLeod PhotoScott McLeod Photo Registered Users Posts: 77 Big grins
edited May 17, 2011 in Bug Reporting
One minute they are all original, reload a page a few show square, reload again, different ones show square. This all when all are set to original (and all are 2x3). Its very annoying, and I don't want to send links to clients while this issue is affecting the site.

This is just happening to images uploading in the last two days, since the thursday night maintenance.
WTB: 1GB and 512k CF cards.
I have a need for a decent # of these smaller cards. If you have multiple cards that would be great. I am located at zip code 35243 & 35255.

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 14, 2011
    One minute they are all original, reload a page a few show square, reload again, different ones show square. This all when all are set to original (and all are 2x3). Its very annoying, and I don't want to send links to clients while this issue is affecting the site.

    This is just happening to images uploading in the last two days, since the thursday night maintenance.
    Could we see a gallery link where you are experiencing this?
  • Scott McLeod PhotoScott McLeod Photo Registered Users Posts: 77 Big grins
    edited May 14, 2011
    http://www.scottmcleodphoto.com/

    Mostly in the pages near the end, the last 10.
    WTB: 1GB and 512k CF cards.
    I have a need for a decent # of these smaller cards. If you have multiple cards that would be great. I am located at zip code 35243 & 35255.
  • Scott McLeod PhotoScott McLeod Photo Registered Users Posts: 77 Big grins
    edited May 14, 2011
    a screenshot of what is happening.

    i-fC8pFr2-M.jpg
    WTB: 1GB and 512k CF cards.
    I have a need for a decent # of these smaller cards. If you have multiple cards that would be great. I am located at zip code 35243 & 35255.
  • Scott McLeod PhotoScott McLeod Photo Registered Users Posts: 77 Big grins
    edited May 14, 2011
    I imagine if its happening to me in multiple galleries on multiple sites, its a universal issue.
    WTB: 1GB and 512k CF cards.
    I have a need for a decent # of these smaller cards. If you have multiple cards that would be great. I am located at zip code 35243 & 35255.
  • cmkultradomecmkultradome Registered Users Posts: 516 Major grins
    edited May 15, 2011
    I had the same problem this morning. Went into a gallery that I loaded last night and the thumbnails displayed square with a border on the left and square on the right as a single larger picture (as you have pictured). Gallery was set to "Original" thumbnails when uploaded. I then went into a different gallery and that gallery was OK. I then went back to the first gallery and that gallery was now OK also.

    Stephanie
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 15, 2011

    Scott, what uploader did you use for these photos? ear.gif
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 15, 2011
    a screenshot of what is happening.

    i-fC8pFr2-M.jpg

    I'm seeing this, Scott:

    20110515-mkuiwep3p3s1bm34u8yukcdpnp.jpg

    Is all ok for you now?
  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited May 15, 2011
    I get this occasionally after new uploaded photos. The main photo will also
    show square. I just refresh the page and they correct.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 15, 2011
    Allen wrote: »
    I get this occasionally after new uploaded photos. The main photo will also
    show square. I just refresh the page and they correct.

    Ah, you shouldn't have to refresh the page, let us know if it does not happen automatically.
  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited May 15, 2011
    Andy wrote: »
    Ah, you shouldn't have to refresh the page, let us know if it does not happen automatically.
    If I look at a photo just uploaded the main photo is in a square border every
    time. I grab a screen shot next time I see it. Page refresh or waiting some
    time corrects it.
    Here's one, refresh corrects it.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • John MuellerJohn Mueller Registered Users Posts: 2,555 Major grins
    edited May 15, 2011
    Allen wrote: »
    I get this occasionally after new uploaded photos. The main photo will also
    show square. I just refresh the page and they correct.

    Me too. Refresh takes care of it.
  • Scott McLeod PhotoScott McLeod Photo Registered Users Posts: 77 Big grins
    edited May 15, 2011
    Refresh wasn't taking care of it for me, most would be corrected, but others would then show incorrectly. That was what made me report it, and this happen after going to other pages and then coming back. I played with it for 20 minutes before reporting it.
    WTB: 1GB and 512k CF cards.
    I have a need for a decent # of these smaller cards. If you have multiple cards that would be great. I am located at zip code 35243 & 35255.
  • Scott McLeod PhotoScott McLeod Photo Registered Users Posts: 77 Big grins
    edited May 15, 2011
    Andy wrote: »
    Scott, what uploader did you use for these photos? ear.gif

    html5
    WTB: 1GB and 512k CF cards.
    I have a need for a decent # of these smaller cards. If you have multiple cards that would be great. I am located at zip code 35243 & 35255.
  • denisegoldbergdenisegoldberg Administrators Posts: 14,383 moderator
    edited May 15, 2011
    I've been seeing this recently too - happened with every gallery I uploaded today. I'm using Star*Explorer if you care about the uploader.

    Refreshing the page cleared the square thumbs for me.

    --- Denise
  • Scott McLeod PhotoScott McLeod Photo Registered Users Posts: 77 Big grins
    edited May 16, 2011
    I just revisted the same gallery, and at first no issue, I check some other pages all looked fine, went back to first page, and got the same issue.

    The fact that it randomly decides to show up again and again is the issue, and there is a reason why. I would like smugmug to figure it out and correct it.
    WTB: 1GB and 512k CF cards.
    I have a need for a decent # of these smaller cards. If you have multiple cards that would be great. I am located at zip code 35243 & 35255.
  • Scott McLeod PhotoScott McLeod Photo Registered Users Posts: 77 Big grins
    edited May 16, 2011
    Another example from today.


    i-Ddp5WXm-M.jpg
    WTB: 1GB and 512k CF cards.
    I have a need for a decent # of these smaller cards. If you have multiple cards that would be great. I am located at zip code 35243 & 35255.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited May 17, 2011
    This should be all fixed up, let us know of any continuing problems, thanks guys.
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