Photos tagged with keywords do not show on keyword screen

denisegoldberg

Something is very wrong with keywords.

Photos in these two galleries are tagged with the keyword "hawaii volcanoes national park":
http://www.denisegoldberg.com/Travel/Peles-wonders-Hawaii-2010/Hawaii-Volcanoes-National-Park/11203407_AtDda
http://www.denisegoldberg.com/Travel/Hawaii-2004/Hawaii-Volcanoes-National-Park/272120_goTEo

But - when I go to the keyword page for that keyword, only two photos show (screen shot below):
http://www.denisegoldberg.com/keyword/hawaii%20volcanoes%20national%20park#538256_8fu5f

follow the keyword for "fuller gardens", and only 8 photos show - yet all of the photos in this gallery wear that keyword:
http://www.denisegoldberg.com/Fragments/Petals-pop-Fuller-Gardens-2011/17058437_BsqGqj

compare this page - http://www.denisegoldberg.com/keyword/goldwell%20open%20air%20museum (showing one photo) - with the photos in these galleries wearing that keyword:
http://www.denisegoldberg.com/Travel/Desert-beckoning-December-2009/Ghosts-of-Rhyolite/10751121_FdtJK
http://www.denisegoldberg.com/Travel/A-return-to-death-November/Rhyolite-ghosts-sculptures/6633241_89BTt

This keyword returns an empty page - http://www.denisegoldberg.com/keyword/hopewell%20rocks. Yet if you look in this gallery - http://www.denisegoldberg.com/Travel/A-tale-of-two-August-2008/Hopewell-Rocks/5822366_jDWV5 - there are many more photos with that keyword.

I'm seeing many more examples of keywords that when clicked do not return the set of photos assigned that keyword.

To say this is disturbing would be an understatement. How can the keyword pages lose track of photos with that keyword?

Your apparent lack of testing has been rising to the top more and more often. I fail to understand how a feature that has been a part of your product for a very long time stops working correctly and it not noticed prior to your "upgrading" the software. (Quotes because the change in behavior is very much a downgrade of functionality).

--- Denise

Andy

Hm. Checked the 'hawaii volcanoes national park' keyword and I get 218 photos


'hopewell rocks' is showing me 60.
http://www.denisegoldberg.com/keyword/hopewell%20rocks#363349449_qCnYd

When did you do those searches?

denisegoldberg

Andy wrote: »

Hm. Checked the 'hawaii volcanoes national park' keyword and I get 218 photos


'hopewell rocks' is showing me 60.
http://www.denisegoldberg.com/keyword/hopewell%20rocks#363349449_qCnYd

When did you do those searches?

Just before I entered the bug report.

That's really odd - I just tried again, and they are now returning the correct images. Something is definitely going on - difficult to fix since the problem has now disappeared. I'll keep an eye out and report if it happens again.

--- Denise

Andy

denisegoldberg wrote: »

Just before I entered the bug report.

That's really odd - I just tried again, and they are now returning the correct images. Something is definitely going on - difficult to fix since the problem has now disappeared. I'll keep an eye out and report if it happens again.

--- Denise

OK, let me know, thanks.

denisegoldberg

Interesting.

The problem occurs on IE8. It does not occur on Firefox.

I will retest when I get home tonight to try different versions of those two browsers + Chrome.

--- Denise

Andy

denisegoldberg wrote: »

Interesting.

The problem occurs on IE8. It does not occur on Firefox.

I will retest when I get home tonight to try different versions of those two browsers + Chrome.

--- Denise

Just checked in IE8 and IE8, I see all the keywords, Denise
https://img.skitch.com/20110517-duxfey88psp7647cwcr7q4ff68.jpg

denisegoldberg

I really wish I knew what was going on this morning - I guess I'll need to chalk it up to a fluke of some sort. Works fine on my home computer...

Thanks for taking a look Andy.

--- Denise

Christian

I'm having similar issues.
http://cnelsen.smugmug.com/keyword/cory returns 19 pictures if I'm logged out of my smugmug account but shows 26 pictures when I'm logged in.

Allen

Christian wrote: »

I'm having similar issues.
http://cnelsen.smugmug.com/keyword/cory returns 19 pictures if I'm logged out of my smugmug account but shows 26 pictures when I'm logged in.

Photos from unlisted and passworded galleries only show to you logged in.
Could this by your situation?

jfriend

Christian wrote: »

I'm having similar issues.
http://cnelsen.smugmug.com/keyword/cory returns 19 pictures if I'm logged out of my smugmug account but shows 26 pictures when I'm logged in.

When it shows a different number when logged in or out, that's either because of unlisted galleries (that are included when logged in) or smugislands settings. The logged out view is what the public will see and should line up with your settings.

Christian

It doesn't appear to be a privacy issue, this photo,http://cnelsen.smugmug.com/Friends/Holloween-2005/937851_7S73C#42952422_j2eez-A-LB, I can see while logged out but it doesn't show in the keyword search. It also doesn't show the applied keywords on the photo like it does for the photos that are displayed in the search.However,themissing keywords are visible when i log in.

I've never done anything with the smugislands settings so unless they default to excluding keywords on some photos and not others I doubt that's it. But I'll take a look at the settings and see if they make sense.

jfriend

Christian wrote: »

It doesn't appear to be a privacy issue, this photo,http://cnelsen.smugmug.com/Friends/Holloween-2005/937851_7S73C#42952422_j2eez-A-LB, I can see while logged out but it doesn't show in the keyword search. It also doesn't show the applied keywords on the photo like it does for the photos that are displayed in the search.However,themissing keywords are visible when i log in.

I've never done anything with the smugislands settings so unless they default to excluding keywords on some photos and not others I doubt that's it. But I'll take a look at the settings and see if they make sense.

Did you look at the smugisland settings in gallery settings for that gallery?

Andy

Christian wrote: »

It doesn't appear to be a privacy issue, this photo,http://cnelsen.smugmug.com/Friends/Holloween-2005/937851_7S73C#42952422_j2eez-A-LB, I can see while logged out but it doesn't show in the keyword search. It also doesn't show the applied keywords on the photo like it does for the photos that are displayed in the search.However,themissing keywords are visible when i log in.

I've never done anything with the smugislands settings so unless they default to excluding keywords on some photos and not others I doubt that's it. But I'll take a look at the settings and see if they make sense.

That gallery is set to hello world = no and hello smuggers = no, so the behavior you describe is to be expected. Set the SmugIslands to yes if you wish it to show up in keyword searches Thanks!

Christian

Thanks Andy. I'll make those changes.