Upload Box Hidden Behind Images

nickeverett

See screen shot:



The buttons on the upload box are unclickable.

Browser: Google Chrome 11.0.696.65
System: Windows 7

Allen

nickeverett wrote: »

See screen shot:



The buttons on the upload box are unclickable.

Browser: Google Chrome 11.0.696.65
System: Windows 7

The first thing I'd do is clear your cache and delete your Smugmug cookies.
Also try a different uploader like Simple uploader and see if it works.

nickeverett

Allen wrote: »

The first thing I'd do is clear your cache and delete your Smugmug cookies.
Also try a different uploader like Simple uploader and see if it works.

Thanks Allen, no luck with deleting cache and cookies.

If I click '+Upload > To This Gallery', the result is the image above.

However, if I click '+Upload > Or Selected Existing Gallery' and chose one of those options. The page loads perfectly.

Allen

nickeverett wrote: »

Thanks Allen, no luck with deleting cache and cookies.

If I click '+Upload > To This Gallery', the result is the image above.

However, if I click '+Upload > Or Selected Existing Gallery' and chose one of those options. The page loads perfectly.

I know nothing about this, just preparing you for further troubleshootin' by
others. Another thing you can try is switch to a different uploader then back
to this one.

Andy

It's an issue with the carbonite theme you've chosen - and it conflicts with the uploader in that browser. Try a different theme, for now, we'll try and get the theme fixed up.

SamirD

The other thing to try is if you can click on 'try a different uploader' and choose the uploader again, it will be full screen and will not have any overlay issues.

If you want to completely bypass any of this, you can go directly to the upload url for simple:

http://www.smugmug.com/photos/new_add.mg?AlbumID=NUMBER&uploader=simple

where NUMBER=SM's albumID.