Download All Part 1 Zips Corrupting

SamirD

I've gotten these two in a row now on galleries where the zip needs to be split into two files. Part 2 of the files downloads correctly, but Part 1 does not even after repeatedly downloading 'successfully'.

Upon closer inspection, the Part 1 file sizes are not matching the target size reported in wget, and they are over by a few megs each time. They are also not consistently over, so one file may be over by 2.2mb, and other by 2.4mb, etc. I've actually downloaded a 1.5gb zip three times without the sizes matching. :scratch A fourth download is in progress...

- Give us your site name - huntsvillecarscene.smugmug.com
- Describe the problem - Download All Part 1 zips download corrupted
- List the steps to replicate and recreate the problem - Tools-->Download All on a gallery that will cause the zip to be in 2 pieces. Download part 1. Test zip.
- Provide links to your galleries, photos, etc so we can look - will email/pm. I don't want to post the download all links publicly
- Let us know your system, and browser and version - wget on xpp, xph, ff 1, 2, 3 on xph and xpp (firefox never completes the download on any zip, but I thought I'd give it a shot)

Seems like a lot of broken things at SM lately. This is the third tool I've needed to use today that doesn't work. (The other two are rotating and replacing images.)

Andy

Could you update the gallery and try again? We think this is fixed up as well.

SamirD

The zips won't expire for two weeks. I guess I need to email help to have them re-generated?

Andy

SamirD wrote: »

The zips won't expire for two weeks. I guess I need to email help to have them re-generated?

add a junk photo, delete it and then regen the zip - you can do it on your own when the gallery's changed.

SamirD

Andy wrote: »

add a junk photo, delete it and then regen the zip - you can do it on your own when the gallery's changed.

I did not know this. Great to know this is automated now!

SamirD

Finally got to working on this, and now part 2 gets corrupted vs part 1. :cry

Andy

Samir, please write our Support Heroes we'll help from the help desk.

SamirD

Andy wrote: »

Samir, please write our Support Heroes we'll help from the help desk.

Already have since one of the zips was missing part 1 completely.

SamirD

I hate to be a bother, but I haven't gotten a reply from the desk.

Steve Cavigliano

Hi Samir,
Sorry about the delay in answering. The site was having issues and we weren't able to check out the zip file issue, you reported. Until the site was back to normal.

I have just responded to your email reply, to the Help Desk.

Steve :cavig

SamirD

Scratch that. The second I posted, I got a reply.

SamirD

SamirD wrote: »

Finally got to working on this, and now part 2 gets corrupted vs part 1. :cry

Looks like part 1 also still has corruption problems.