I need help now!!!

excusmeexcusme Registered Users Posts: 27 Big grins
edited June 13, 2011 in SmugMug Support
:cry
I don't think this is the correct forum but please help? I have some galleries up and because I am me I can't figure out why the price is not showing.I filled out the necessary info for tax and bank account and set the prices in the portfolio section. What else could it be???? I have clients asking when the images will be up!!!

Thank you soooooo much. Leo
www.PhotographyAtLarge.com
EXCUSME

Comments

  • Ann McRaeAnn McRae Registered Users Posts: 4,584 Major grins
    edited June 9, 2011
    Hi Leo

    We need more details to be sure of the trouble.

    If you have a portfolio price list and/or a gallery price list that is not the same pricing as SmugMug default prices then your customers will see your pricing.

    If you are looking at your gallery shopping cart when logged in then you see default pricing. Either log out or use visitor view to see what customers will see.

    If you don't see the buy button at all then the gallery setting for 'printable' is not turned on. That controls the buy button.

    If you put a gallery link here for us we can look into this for you.

    ann
    excusme wrote: »
    :cry
    I don't think this is the correct forum but please help? I have some galleries up and because I am me I can't figure out why the price is not showing.I filled out the necessary info for tax and bank account and set the prices in the portfolio section. What else could it be???? I have clients asking when the images will be up!!!

    Thank you soooooo much. Leo
    www.PhotographyAtLarge.com
  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited June 9, 2011
    excusme wrote: »
    :cry
    I don't think this is the correct forum but please help? I have some galleries up and because I am me I can't figure out why the price is not showing.I filled out the necessary info for tax and bank account and set the prices in the portfolio section. What else could it be???? I have clients asking when the images will be up!!!

    Thank you soooooo much. Leo
    www.PhotographyAtLarge.com
    I checked one of your rings. It did show in the cart but for the only sizes
    available the photo was too small to be printed. There are minimum original
    sizes to allow printing.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited June 13, 2011
    Hi, I moved your other post here http://www.dgrin.com/showthread.php?t=199649
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