Stats "popularity" locks up

TheDuckTheDuck Registered Users Posts: 68 Big grins
edited July 1, 2011 in SmugMug Support
I'm away from my laptop, but on ipad2 and iphone4 the stats page is partially broken. I can see stats for the month, and for today or yesterday...but when clicking on "popularity" the message "please wait loading" camps out until I force quit the browser page. This started happening yesterday and continues today. Thanks.

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 1, 2011
    Our stats page uses flash, I'm sorry that Apple doesn't do flash on iPads or iPhone :(
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • TheDuckTheDuck Registered Users Posts: 68 Big grins
    edited July 1, 2011
    Flash prevents the graph from displaying, but I've always been able to display counts by gallery on the popularity link, and counts by image size viewed on the details page. Thumbnails always displayed fine, and the results were sortable (e.g., by clicking on X3 size. Lack of flash didn't cause a change in the last 24 hours. Thxs
  • TheDuckTheDuck Registered Users Posts: 68 Big grins
    edited July 1, 2011
    Just got back to my laptop. Same problem - even with Flash ;) The message "Loading, please wait..." never goes away after clicking on a gallery name.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 1, 2011
    I need a link to your site, I just checked the stats popularity page on my site and it loaded up perfectly - so I now need to check yours.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 1, 2011
    Oh, wait - do you mean you get the 'please wait' once you click a link on the popularity page? I am seeing that now.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • TheDuckTheDuck Registered Users Posts: 68 Big grins
    edited July 1, 2011
    Yes, that's it. Thanks.
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