Homepage NOT signing on

B643

:scratchI just changed my host name from www.jeffreygibsonphotography.smugmug.com to www.crookedriverimages.com

When logging onto the new site using AOl, only the visitor page appears. When logging in with IE, the website does not show up. I have even logged out of smugmug then logged back in.

B643

Figure this one out!!!
Earlier today I went to GoDaddy and changed my address from www.jeffreygibsonphotography.smugmug.com TO www.crookedriverimages.com I received all the confirmations that everything was running. Here is the problem...when I type my new address I only get the visitors view. To get my view, I have to type in my old address even though it shows the new address when displayed?????
Why????

gluwater

Hi Jefferey,

Your domain is setup correctly. You need to make sure you have third party cookies enable din your browser. If you do not then you will not be able to login with your new domain name. If you have that enabled and it still shows you as logged out on your domain click the refresh button in your browser. That will set the second cookie for the custom domain.

http://www.smugmug.com/help/cookies

B643

gluwater wrote: »

Hi Jefferey,

Your domain is setup correctly. You need to make sure you have third party cookies enable din your browser. If you do not then you will not be able to login with your new domain name. If you have that enabled and it still shows you as logged out on your domain click the refresh button in your browser. That will set the second cookie for the custom domain.

http://www.smugmug.com/help/cookies

I did everything you said...my IE browser is set exactly like the one in the link. Even after refreshing, my homepage doesn't show up. Only the visitors view. The only way to get to my homepage is to type in my old address...which I don't know why it even is functional. Also, if I type my new domain using IE...NOTHING shows up. Should I delete ALL my cookies?

Andy

B643 wrote: »

Should I delete ALL my cookies?

Delete all of your SmugMug cookies, yes.

B643

Andy wrote: »

Delete all of your SmugMug cookies, yes.

I deleted ALL of my cookies...I can get my homepage using AOL but can't using IE. In fact, if I type in my new domain name in IE, it just gives me a bunch of images of crooked rivers. If I go to smugmug.com and try to enter this way, I get the visitors view again.

Andy

HI, please write our Support Heroes we'll help from the help desk thanks.

B643

Andy wrote: »

HI, please write our Support Heroes we'll help from the help desk thanks.

Thanks Andy...I have already contacted them. Just waiting for a reply and hopefully a solution.

SamirD

If you haven't rebooted your system, I'd try that as well. DNS caching in the OS can affect this quite a bit.

B643

SamirD wrote: »

If you haven't rebooted your system, I'd try that as well. DNS caching in the OS can affect this quite a bit.

Thanks for the suggestion...will give this a try.