Go away watermarks

pillmanpillman Registered Users Posts: 821 Major grins
edited July 8, 2011 in SmugMug Support
Asked to have them removed months ago.
What's up.
Thanks

Comments

  • Smug EricSmug Eric Registered Users, Retired Mod Posts: 333
    edited July 7, 2011
    I would guess you just toggled the watermarking option in your gallery settings. That is only designed to affect images added after the change is made, not the existing images. You have to go into the tools menu and select the watermarking tool there under the Many Photos section. That you can use to remove the watermarks. If you are still having problems you will want to contact the help desk:

    http://www.smugmug.com/help/emailreal
    Eric
    Support Hero and Customeister
    http://www.smugmug.com/help
  • pillmanpillman Registered Users Posts: 821 Major grins
    edited July 7, 2011
    Was done months ago
  • Smug EricSmug Eric Registered Users, Retired Mod Posts: 333
    edited July 7, 2011
    Emailing help is your best bet.
    Eric
    Support Hero and Customeister
    http://www.smugmug.com/help
  • DcMoody23DcMoody23 Registered Users Posts: 70 Big grins
    edited July 7, 2011
    I would try it again! For some reason, sometimes I have to do it twice for it to work. No big deal!
  • SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited July 8, 2011
    The watermarking tool is a bit quirky. If you want to just do something once and not fool with it again, delete the existing images in the gallery, set the watermark settings the way you want in the settings and re-upload all the images. Watermarking/non-watermarking upon upload works very reliably.
    Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
    Want faster uploading? Vote for FTP!
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited July 8, 2011
    pillman wrote: »
    Asked to have them removed months ago.
    What's up.
    Thanks

    Hello, can you provide a gallery link to the photos you want the watermarks removed, and they aren't coming off? ear.gif

    The way to remove watermarks, is, tools>many photos>watermarking - then you select the photos you want un-watermarked, and click the 'remove' choice, and then the watermark button.
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