Have i stuffed up

Ralph_Mez

I have been editing a smug site for a friend ,and now my site seems to have disappeared
www.ralphmeznar.com.
Am not sure if i some how logged into my account without knowing it and applied changes to my site instead of my friends.

can anyone else access my site to check i haven't made some drastic change to it making it un-accessable ?
cheers
Ralph

I think it may be my end ,my domain isn't showing up in whois ?

rainforest1155

Your site works fine for me with the www in front:
http://www.ralphmeznar.com/

It just doesn't work without the www as you're missing the proper A record as instructed in the DIY section here:
http://www.smugmug.com/help/professional-accounts

If it doesn't work for you with the www either, did you make any recent changes to your domain registrar DNS settings? DNS changes may take 24 to 48 hours to propagate.

If you have further questions on this, better contact our HelpDesk:
http://www.smugmug.com/help/emailreal

Sebastian

gdorian

HELP = reset password - no email
Someone, please help me.
I have tried to log-in now for over 2 days, I request "reset password - by email" - I get no email.
I have emailed SmugMug...for 2 days.
www.gretchdorian.smugmug.com

I have gone to smugmug.com to log-in, reset password, I get no reply
I have read and reset the cookie thing

Anyone, please tell me what is going on?



I am not a happy camper, please direct me to someone who can help me please!
Thank you, thank you for any assistance from ANYONE!
gretchen

rainforest1155

Please contact us at our HelpDesk:
http://help.smugmug.com/

rainforest1155

Checking our HelpDesk, we've replied to all your tickets. Can you check your spam folder to ensure our messages didn't go there? If you don't see our emails in spam, do you have any other email address you can contact us from?

Sebastian