IE9 - Slideshow works for one gallery but not another

egill

Hi,
thank you for a great product that I just started evaluating and am very impressed with.

My setup is Windows7 Enterprise and I get the same behaviour on another macine with Windows 7 Ultimate.
The problem appears both in IE9 32 bit with latest Adobe Flash and IE9 64 bit with the Adobe Flash beta.

When I click the Slideshow button a new window launches and the program crashes. IE tries to reopen automatically with the same results.

I get the problem with this gallery : http://egill.smugmug.com/Travel/Sumarfrí-2011/18332395_dwn5kr#h=1411737318_PpRjqKf-P-1

but not with this gallery:
http://egill.smugmug.com/Travel/Summer-Vacation-2010/18326960_Lxs3HK#h=1411168889_qjdXdMX-P-1

and the problem does not appear at all in Google Chrome.

Thanks,
Egill Másson

Flounder

Hello Egill,

It looks like the reason why it wasn't working was due to the special character in the title. It looks like Flash isn't handling it. I am not too sure if it's our issue, or with Flash. I will pass this on to our QA team to have a look at. We won't know who's issue it is until Flash comes out of Beta for that version of IE9

I have change the title and the nice-name in that gallery and removed the "i" that had the special character, and replaced it with one without the special character.

If you have any questions or problems, please let us know.

Thanks,
Nick Wilson
SmugMug Support Hero

egill

Thank you Nick for a prompt solution!
Best regards
Egill