Not Receiving E-Mail Notifications

NyarthlopicNyarthlopic Registered Users Posts: 274 Major grins
edited August 10, 2011 in Dgrin Forum Support
I'm not receiving any E-Mail notifications for my subscribed threads. My preferences show that I am set to Daily Notifications. My E-Mail address is correct and I'm not seeing anything in my Spam folder. This is not new to DGRIN 2.0; it's been like this for me for a while. Just finally decided to ask about it.

Are you able to validate if the E-Mails are sending?

Thank you in advance!

Comments

  • DavidTODavidTO Registered Users, Retired Mod Posts: 19,160 Major grins
    edited August 8, 2011
    Nyarthlopic wrote: »
    I'm not receiving any E-Mail notifications for my subscribed threads. My preferences show that I am set to Daily Notifications. My E-Mail address is correct and I'm not seeing anything in my Spam folder. This is not new to DGRIN 2.0; it's been like this for me for a while. Just finally decided to ask about it.

    Are you able to validate if the E-Mails are sending?

    Thank you in advance!

    If you go to Subscribed Threads (in the "More" menu in the navbar), there's a column that shows the notification settings for each thread you're subscribed to. Do they say email?

    I have mine set to "none":

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  • NyarthlopicNyarthlopic Registered Users Posts: 274 Major grins
    edited August 8, 2011
    No sir. They just say "Daily."
  • DavidTODavidTO Registered Users, Retired Mod Posts: 19,160 Major grins
    edited August 8, 2011
    K. I just sent you a password reminder email through the forum software. Let me know if you get that.
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  • NyarthlopicNyarthlopic Registered Users Posts: 274 Major grins
    edited August 9, 2011
    No luck; nothing in my inbox or spam folder.
  • DavidTODavidTO Registered Users, Retired Mod Posts: 19,160 Major grins
    edited August 9, 2011
    K. Send me a PM with the email address you want to use, and I'll double check it and kick the tires a bit.
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  • DavidTODavidTO Registered Users, Retired Mod Posts: 19,160 Major grins
    edited August 9, 2011
    Got your email, and as you said it looks right.

    I've changed your subscription setting from Daily to Immediate. Please let me know if the notifications reach you after that change.

    I'll check in with those more technical and ask for some help with this.
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  • ziggy53ziggy53 Super Moderators Posts: 24,156 moderator
    edited August 9, 2011
    Do you have another e-mail address you can use for a test?

    If so, change your user profile e-mail to the second e-mail address and see if that works.
    ziggy53
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  • NyarthlopicNyarthlopic Registered Users Posts: 274 Major grins
    edited August 9, 2011
    @David: No luck in immediate dept.

    @ziggy: I changed to an alternate address. Now I need a thread to update to send. Laughing.gif
  • NyarthlopicNyarthlopic Registered Users Posts: 274 Major grins
    edited August 10, 2011
    Changing my E-Mail address did work.
  • DavidTODavidTO Registered Users, Retired Mod Posts: 19,160 Major grins
    edited August 10, 2011
    Nyarthlopic wrote: »
    Changing my E-Mail address did work.

    So are we done?
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  • NyarthlopicNyarthlopic Registered Users Posts: 274 Major grins
    edited August 10, 2011
    Yeah, I think so. I'd prefer to go to my other E-Mail address, but it's probably not worth the effort to figure out what's happening. My money is on my E-Mail provider, anyway. ;-)
  • DavidTODavidTO Registered Users, Retired Mod Posts: 19,160 Major grins
    edited August 10, 2011
    Nyarthlopic wrote: »
    Yeah, I think so. I'd prefer to go to my other E-Mail address, but it's probably not worth the effort to figure out what's happening. My money is on my E-Mail provider, anyway. ;-)

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