Gallery Download Pricing - what is this?

lifeinfocuslifeinfocus Registered Users Posts: 1,461 Major grins
edited August 12, 2011 in SmugMug Pro Sales Support
I enabled Gallery Download, set a price and tested it. Only one photo was inlcuded in the cart for download.

Is this supposed to allow a customer to download all the photos in a gallery at a set price using one click? If not, how does it work?

Thanks
Phil
http://www.PhilsImaging.com
"You don't take a photograph, you make it." ~Ansel Adams
Phil

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 11, 2011
    Show us where you enabled this and let me have a go at it thanks.
  • lifeinfocuslifeinfocus Registered Users Posts: 1,461 Major grins
    edited August 11, 2011
    Andy wrote: »
    Show us where you enabled this and let me have a go at it thanks.

    Sure, in each one of three galleries I have invoked this feature.

    http://www.lifeinfocusexpressions.com/Sports/Track-and-Field/Track-June-4-2011/17499307_L5SZMD#1333216086_FxTNXp6

    Thanks, Phil
    http://www.PhilsImaging.com
    "You don't take a photograph, you make it." ~Ansel Adams
    Phil
  • cabbeycabbey Registered Users Posts: 1,053 Major grins
    edited August 11, 2011
    Phil, unrelated tangent I just noticed while checking into this....

    If you want to sell downloads, you might want to limit the display to less than originals (which are never watermarked). As your gallery is setup right now, folks can download the original image for free.
    SmugMug Sorcerer - Engineering Team Champion for Commerce, Finance, Security, and Data Support
    http://wall-art.smugmug.com/
  • cabbeycabbey Registered Users Posts: 1,053 Major grins
    edited August 11, 2011
    Sure, in each one of three galleries I have invoked this feature.

    http://www.lifeinfocusexpressions.com/Sports/Track-and-Field/Track-June-4-2011/17499307_L5SZMD#1333216086_FxTNXp6

    Thanks, Phil

    Ok, so two things going on here... first, to buy a *gallery* download you have to pick "All digital downloads" from the buy menu, not "this photo". Second, if you're logged in, that option isn't shown at all, since you can't buy your own digitial downloads. (Similar to how all the items on the downloads tab are disabled in the iCart if you select "this photo" from the buy menu.)

    I'm going to log a bug to show it, but disable it, so that owners will know it's there for their customers.
    SmugMug Sorcerer - Engineering Team Champion for Commerce, Finance, Security, and Data Support
    http://wall-art.smugmug.com/
  • lifeinfocuslifeinfocus Registered Users Posts: 1,461 Major grins
    edited August 11, 2011
    cabbey wrote: »
    Ok, so two things going on here... first, to buy a *gallery* download you have to pick "All digital downloads" from the buy menu, not "this photo". Second, if you're logged in, that option isn't shown at all, since you can't buy your own digitial downloads. (Similar to how all the items on the downloads tab are disabled in the iCart if you select "this photo" from the buy menu.)

    I'm going to log a bug to show it, but disable it, so that owners will know it's there for their customers.

    Yes, I know about picking "all digital downloads" but I mistakenly did not state that in my posting. Thanks for noting it though and i realize that it is not shown when logged it.

    Thank you,

    Phil
    http://www.PhilsImaging.com
    "You don't take a photograph, you make it." ~Ansel Adams
    Phil
  • lifeinfocuslifeinfocus Registered Users Posts: 1,461 Major grins
    edited August 11, 2011
    cabbey wrote: »
    Phil, unrelated tangent I just noticed while checking into this....

    If you want to sell downloads, you might want to limit the display to less than originals (which are never watermarked). As your gallery is setup right now, folks can download the original image for free.

    Not sure I understand because all photos in the gallery I provided a link to has a watermark "life", albeit a small one in the lower left hand corner .

    The gallery is set up as "protected" with a watermark and individual downloads have a price and gallery download has a separate price. Am I misunderstanding something?

    Phil
    http://www.PhilsImaging.com
    "You don't take a photograph, you make it." ~Ansel Adams
    Phil
  • denisegoldbergdenisegoldberg Administrators Posts: 14,359 moderator
    edited August 12, 2011
    Not sure I understand because all photos in the gallery I provided a link to has a watermark "life", albeit a small one in the lower left hand corner .

    The gallery is set up as "protected" with a watermark and individual downloads have a price and gallery download has a separate price. Am I misunderstanding something?
    Right click protection doesn't protect your photos, it is merely a stumbling block on the way to grabbing the original of your image. And the watermark is only on display copies, not on the original.

    See ORIGINALS = a gateway to free photos, & right click protection is NOT PROTECTION.

    --- Denise
  • lifeinfocuslifeinfocus Registered Users Posts: 1,461 Major grins
    edited August 12, 2011
    Right click protection doesn't protect your photos, it is merely a stumbling block on the way to grabbing the original of your image. And the watermark is only on display copies, not on the original.

    See ORIGINALS = a gateway to free photos, & right click protection is NOT PROTECTION.

    --- Denise

    Thanks much. I have a lot galleries to change then.

    Phil
    http://www.PhilsImaging.com
    "You don't take a photograph, you make it." ~Ansel Adams
    Phil
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