smugmug wont log in

mgdoc

Smugmug goes into a fatal loop of logging in and the clik here link if you arent redirected also does the same

Andy

HI, please write our heroes we'll hook you up asap - http://help.smugmug.com

SamirD

There may be a site problem going on too. I've received one weird message today and now I just got a 'we're sorry' message.

And of course, just when I needed SM the most. :cry

mgdoc

OK did it. thanks, waitin for response

Andy wrote: »

HI, please write our heroes we'll hook you up asap - http://help.smugmug.com

SamirD

What is going on? Now after 12hrs of work, right when I'm doing finishing touches before publishing I get the 'we're sorry' message. #&^ me. Why %$%&^ me?

caroline

SamirD wrote: »

What is going on? Now after 12hrs of work, right when I'm doing finishing touches before publishing I get the 'we're sorry' message. #&^ me. Why %$%&^ me?

Can't login, don't even get the sorry message:(

SamirD

Every error I've run into in the last day has cleared on its own after a short time period. But I've also noticed terrible slowness on video loads and also the almost 30 minutes it took to move 700 photos from one gallery to the other. I don't know what's up, but this isn't normal for sure.

Jeremy C.

I've had a lot of problems with my smugmug site also. Not being able to connect, header not working, pages crawling so slow, and error messages. Site has been really slow lately. A lot of 404 errors also.

I get a 404 page on the smugmug help page for Christs sake.

Andy

Jeremy C. wrote: »

I've had a lot of problems with my smugmug site also. Not being able to connect, header not working, pages crawling so slow, and error messages. Site has been really slow lately. A lot of 404 errors also.

I get a 404 page on the smugmug help page for Christs sake.

Hi Jeremy, sorry you're having trouble, we can help - I just cruised your site and it's working fine - if you are having continued trouble, please do write us, our heroes are standing by to help http://help.smugmug.com thanks!

Jeremy C.

Thanks Andy. My header seems to be back today when I just looked. I will contact a hero if problems keep happening.