down

durenduren Registered Users Posts: 159 Major grins
edited August 28, 2011 in SmugMug Support
Are we down?
«1

Comments

  • clearshotsclearshots Registered Users Posts: 11 Big grins
    edited August 25, 2011
    Same thing here :(
  • RKnechtRKnecht Registered Users Posts: 366 Major grins
    edited August 25, 2011
    Seems so. I was fulfilling an order and the page went black.
    A few Nikon bodies and some fast Nikon glass

    www.richknechtphotography.com
  • SunGloSunGlo Registered Users Posts: 382 Major grins
    edited August 25, 2011
    I'm having the same problem yet the status update page indicates everything is humming along normally.

    Phil
    .
    SunGlo Photography
    www.sunglophoto.com
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  • durenduren Registered Users Posts: 159 Major grins
    edited August 25, 2011
    oddly my upload is still going.....
    duren wrote: »
    Are we down?
  • durenduren Registered Users Posts: 159 Major grins
    edited August 25, 2011
    Back up?
    back up? looks like it from here....
    duren wrote: »
    oddly my upload is still going.....
  • durenduren Registered Users Posts: 159 Major grins
    edited August 25, 2011
    never mind....down again

    duren wrote: »
    back up? looks like it from here....
  • clearshotsclearshots Registered Users Posts: 11 Big grins
    edited August 25, 2011
    It loaded the front page of my site, but not the slideshow
  • SunGloSunGlo Registered Users Posts: 382 Major grins
    edited August 25, 2011
    duren wrote: »
    never mind....down again

    It seems to be "bouncing"...the status page still indicates all green. I wonder if anyone at SmugMug knows there's a problem?
    .
    SunGlo Photography
    www.sunglophoto.com
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  • durenduren Registered Users Posts: 159 Major grins
    edited August 25, 2011
    same here - i get front page, but then problems as I go deeper....
    clearshots wrote: »
    It loaded the front page of my site, but not the slideshow
  • basfltbasflt Registered Users Posts: 1,882 Major grins
    edited August 25, 2011
    me too
    they do maintenance or repairs
    be patient , its normal for internet sites
    it will come back
    Bas

    /ɯoɔ˙ƃnɯƃnɯs˙ʇlɟsɐq//:dʇʇɥ
  • clearshotsclearshots Registered Users Posts: 11 Big grins
    edited August 25, 2011
    But it's ok - they got cofee!
  • clearshotsclearshots Registered Users Posts: 11 Big grins
    edited August 25, 2011
    basflt wrote: »
    me too
    they do maintenance or repairs
    be patient , its normal for internet sites
    it will come back

    It's not normal without any info before - if it's maintenance - repairs, sure in that case things are broken and they should update status page.
  • basfltbasflt Registered Users Posts: 1,882 Major grins
    edited August 25, 2011
    clearshots wrote: »
    But it's ok - they got cofee!

    i have beer :D
    Bas

    /ɯoɔ˙ƃnɯƃnɯs˙ʇlɟsɐq//:dʇʇɥ
  • clearshotsclearshots Registered Users Posts: 11 Big grins
    edited August 25, 2011
    basflt wrote: »
    i have beer :D

    We will need it if its down for a long time :D
  • basfltbasflt Registered Users Posts: 1,882 Major grins
    edited August 25, 2011
    clearshots wrote: »
    We will need it if its down for a long time :D
    im sure it wont be that bad
    lets wait for the admin's to respond
    Bas

    /ɯoɔ˙ƃnɯƃnɯs˙ʇlɟsɐq//:dʇʇɥ
  • SunGloSunGlo Registered Users Posts: 382 Major grins
    edited August 25, 2011
    SunGlo wrote: »
    It seems to be "bouncing"...the status page still indicates all green. I wonder if anyone at SmugMug knows there's a problem?


    UGH...I'm waiting to send out an email with a link to one of my short stories and my home page, but I certainly don't want the receivers to read about SmugMug's coffee machine instead of my story.

    Maybe hurricane Irene blew out the candle that powers SmugMug's site.
    .
    SunGlo Photography
    www.sunglophoto.com
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  • basfltbasflt Registered Users Posts: 1,882 Major grins
    edited August 25, 2011
    SunGlo wrote: »

    Maybe hurricane Irene blew out the candle that powers SmugMug's site.

    yeay the whole bloody world is blown to hell

    or

    the site is back ; check :D
    Bas

    /ɯoɔ˙ƃnɯƃnɯs˙ʇlɟsɐq//:dʇʇɥ
  • SunGloSunGlo Registered Users Posts: 382 Major grins
    edited August 25, 2011
    basflt wrote: »
    yeay the whole bloody world is blown to hell

    or

    the site is back ; check :D

    According to the status page, they activated "read only". Great now I can send out my email.
    .
    SunGlo Photography
    www.sunglophoto.com
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  • basfltbasflt Registered Users Posts: 1,882 Major grins
    edited August 25, 2011
    SunGlo wrote: »
    According to the status page, they activated "read only". Great now I can send out my email.
    it says "repairs " now

    told you


    if some needs to be repaired , it must be repaired

    grab yerself some coffee [or beer] an be calm :seamus
    Bas

    /ɯoɔ˙ƃnɯƃnɯs˙ʇlɟsɐq//:dʇʇɥ
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 25, 2011
    Our guys are on it, and in the meantime we're in read-only mode. Updates will be provided here: http://status.smugmug.com and on front page of Dgrin, SmugMug tab of sidebar.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • clearshotsclearshots Registered Users Posts: 11 Big grins
    edited August 25, 2011
    Andy wrote: »
    Our guys are on it, and in the meantime we're in read-only mode. Updates will be provided here: http://status.smugmug.com and on front page of Dgrin, SmugMug tab of sidebar.

    Thanks a ton for the update Andy!
    Let's hope it gets resolved quickly
  • SunGloSunGlo Registered Users Posts: 382 Major grins
    edited August 25, 2011
    Andy wrote: »
    Our guys are on it, and in the meantime we're in read-only mode. Updates will be provided here: http://status.smugmug.com and on front page of Dgrin, SmugMug tab of sidebar.

    Thanks Andy. The "bouncing" was a drag, but I was happy when the status page indicated you had switched to "read only"...life goes on in the big city.
    .
    SunGlo Photography
    www.sunglophoto.com
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  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 25, 2011
    clearshots wrote: »
    Thanks a ton for the update Andy!
    Let's hope it gets resolved quickly

    We're out of Read Only, ops will issue all clear when we're clear.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 25, 2011
    We're working on another issue right now, Ops is on it. Updates will be on http://status.smugmug.com
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • NonconformistNonconformist Registered Users Posts: 13 Big grins
    edited August 25, 2011
    What the heck just happened??
    I was working in one of my accounts uploading photos and all of a sudden the size of the pages changed from full browser size to a smaller page (image area) in the middle of the screen with right and left borders (dead space). I'm sure there are technical terms to describe this; I just don't know what they are.

    I didn't update my browser (FF) or change the settings.

    I didn't change any settings in my galleries / pages.

    I checked other people's pages, and they display the same smaller size.

    I need a magnifying glass to view the photos. Well, that's a bit of hyperbole, but the pages and, of course, the photos look like, well, crap.

    Any insight or direction from anyone?
  • jfriendjfriend Registered Users Posts: 8,097 Major grins
    edited August 25, 2011
    Check your browser zoom level to make sure that it's set at 100%.
    --John
    Homepage • Popular
    JFriend's javascript customizations • Secrets for getting fast answers on Dgrin
     Always include a link to your site when posting a question
  • fredjclausfredjclaus Registered Users Posts: 759 Major grins
    edited August 25, 2011
    I can't even log into my page. Says they are doing work on the site. That might have something to do with it.


    ---
    I am here: http://maps.google.com/maps?ll=43.090887,-78.969220
    Fred J Claus
    Commercial Photographer
    http://www.FredJClaus.com
    http://www.Fredjclaus.com/originals

    Save on your own SmugMug account. Just enter Coupon code i2J0HIOcEElwI at checkout
  • NonconformistNonconformist Registered Users Posts: 13 Big grins
    edited August 25, 2011
    fredjclaus wrote: »
    I can't even log into my page. Says they are doing work on the site. That might have something to do with it.


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    I am here: http://maps.google.com/maps?ll=43.090887,-78.969220

    Maybe so. I hope they fix it before they call it a day. mwink.gif

    jfriend wrote: »
    Check your browser zoom level to make sure that it's set at 100%.

    Thanks, John, but, no, my browser settings are fine, and all other websites display correctly. It's just SM.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 25, 2011
    We should be back to normal thanks guys. Sorry for the hassle.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited August 25, 2011
    Our Ops team is still working on the issue, folks. We'll continue to provide updates here http://status.smugmug.com
    Andy

    Portfolio • Workshops • Facebook • Twitter
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