Image thumbnails show two names.

spyderwebsvcs

Greetings,

I'm not sure if I was in the wrong area, if so please move it. But it seems I am having an issue, I have a users galleries being pulled via javascript and the json API. The weird this is it shows as the same image intermittently, with different names. This only happens to some images, others are fine. See below.

SmugMug Website Image Thumb Name
/Galleries/Portraits/Family-Friends/Clara-003/823585143_D5hGQ-Ti-4.jpg

Clients Website Image Thumb Name
/Galleries/Portraits/Family-Friends/Clara-003/823585143_D5hGQ-Th-4.jpg

Its the same image, now if I inspect the element with firebug in Firefox, the image shows in the preview on hovering the url, then on refresh it will show on my page as normal, but if i copy/paste the thumbnails path into a browser it shows no image. Now if I manually change the "h" to an "i" it shows fine.

Any ideas what I am missing?

Any thoughts?

spyderwebsvcs

Really, no one has any ideas?

denisegoldberg

Those are two different sizes. -Ti.jpg is tiny, 100x100. -Th.jpg is a 150x150 thumbnail.

You can see all of the generated sizes on the Share... Get a link page in any of your galleries.
Help page at http://help.smugmug.com/customer/portal/articles/93254.

--- Denise

spyderwebsvcs

OK, Thanks for that explanation.

Maybe you can shed some light on why every browser behaves the same way, basically not showing the image even though the full path gets parsed from SmugMug, the gallery is not set as unlisted, otherwise it would not be seen at all.

SamirD

Perhaps it is because it is in the old format? They also changed the key to 6 characters, so that may be an issue if you have something hardcoded to 5 characters.