Gallery Slidesow not showing all photos

joebasjoebas Registered Users Posts: 11 Big grins
edited September 5, 2011 in SmugMug Support
I have just uploading 518 photos to the gallery "Kathryn & Edward's Wedding" (password=moore) When I click on 'SLIDESHOW' it will only run through about 20% of the photos. Does anyone know why??


www.AMomentInTime-Photo.com

Comments

  • SeamusSeamus Registered Users Posts: 1,573 Major grins
    edited September 3, 2011
    Hi,

    I checked this gallery:

    http://www.amomentintime-photo.com/Photography/KathrynEdward/16715934_vC7Cfm#1260784924_K4kf7NF

    and there were 134 photos in it, not 518. I played the slideshow and all 134 showed up. Is this the gallery you are referring to?
  • joebasjoebas Registered Users Posts: 11 Big grins
    edited September 5, 2011
    No that is not the one. Try this one:

    http://www.amomentintime-photo.com/Photography/Kathryn/18818594_5qSdCN


    The password is "moore"
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited September 5, 2011
    That's something we're investigating but it's difficult to track down as it doesn't seem to occur at all times and not always cuts off at the same photos.
    Can you change the gallery settings gallery style to 'viewer controllable'? Then have your visitor click the style button and select 'slideshow'. If they then click on the full screen slideshow button it may refresh the slideshow and allow them to view all photos. This workaround has worked before and hopefully it'll work for your client, too.

    If that doesn't help, you could also try changing the 'external links' setting to yes.

    I'm sorry for any inconvenience. If you have further questions or issues related to this, I'd recommend you contact our Heroes directly:
    http://help.smugmug.com/

    Sebastian
    Sebastian
    SmugMug Support Hero
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