Where does the monitor profile reside?

mrcoons

I recently was forced into getting a new PC (by the death of the previous one) and while I was able to successfully copy my data and software to the new PC I still have one problem I've not been able to solve.

I use an X-rite i1 Display 2 monitor calibration device. But when the calibration is complete the software says that it is unable to save the profile. So I manually copy the profile into Windows-System32-Spool-Drivers-Color and I believe that it is being used. But I'd like to get the X-rite software to install the darn thing.

I suspected that there was a sharing problem so I turned on Sharing for this file but it still did not work.

If anyone else has had this problem can you tell me how you fixed it?

Thanks.

Art Scott

I would suggest emailing X-rite also or getting on their forums....if they have a client based forum......but email their support anyways....

mrcoons

I should have added that Art, sorry. I have had several long email conversations with their support folks. I have directly asked them several times which folder the profile is to go into and they never answer. Only suggest I ever got was to update my video driver (which I did do) and to update to the current service pack for windows, which I was already on.

I am pretty sure that I have the correct folder but cannot determine what security setting is causing the problem. I've shared the folder but the problem persists. It's just annoying.

angevin1

Mark, have you tried an Uninstall then reinstall?

arodney

Where ICC profiles live on different operating systems


Windows 7, Vista and XP:
* \Windows\system32\spool\drivers\color


Win98/Me - Windows/System/Color

WinNT - WinNT/System32/Color
Win2K- WinNT/System32/Spool/Drivers/Color
WinXP - Windows/System32/Spool/Drivers/Color

On a mac, it's Library/ColorSync/Profiles either in the root or user
Epson places their profiles inside a package (a self- contained group of files) found in Main Library/:Printers:EPSON:InkjetPrinter:ICCProfiles


Sounds like Windows isn’t happy with permissions or something along those lines and isn’t allowing you to save in its default location.

mrcoons

angevin1 wrote: »

Mark, have you tried an Uninstall then reinstall?

Twice.

mrcoons

arodney wrote: »

Where ICC profiles live on different operating systems


Windows 7, Vista and XP:
* \Windows\system32\spool\drivers\color


Win98/Me - Windows/System/Color

WinNT - WinNT/System32/Color
Win2K- WinNT/System32/Spool/Drivers/Color
WinXP - Windows/System32/Spool/Drivers/Color

On a mac, it's Library/ColorSync/Profiles either in the root or user
Epson places their profiles inside a package (a self- contained group of files) found in Main Library/:Printers:EPSON:InkjetPrinter:ICCProfiles


Sounds like Windows isn’t happy with permissions or something along those lines and isn’t allowing you to save in its default location.

That is where I thought it should be and I can manually copy it there, so I do have a work around until I can figure out which permissions setting is causing the problem. Thanks Andrew.

Newsy

I have also had issues with their software (i1Display 2) and found their customer support to be lacking. Similar issue where I had to manually copy files into a folder but it was not the ICC profile. I still have to use a work around to calibrate my dual monitor system. Probably the last Xrite product I buy.