Branding logo question

SerohsSerohs Registered Users Posts: 8 Beginner grinner
edited September 15, 2011 in SmugMug Support
Hello all.

I am still in the process of setting up my site, and seemed to have run into an issue trying to upload a branding logo.

I have customized my site a lot and have followed the wonderful tutorials to a "T" here and have had no problems with any othe custom graphics till now. I created the logo to the correct minimum size stated in the tutorial. Which is 210 x 140 pixels. Also made it like the rest of my custom graphics for my banner and such a transparent PNG file.

Now I do not get an error message when trying to upload it, but it just hangs on "uploading and processing image". the little animation is there and spinning round and round, and will continue to do so no matter how long I leave it. I cannot cancel the process. If I hit escape key or something the little animation will just freeze, and the whole page has to be shut down.

Is this maybe an issue at this time trying to upload to that area? Do I also have to specify the custom thank you picture and the other item as well all at one time or none works? Meaning can I just have a shopping cart logo without the other two options at the present?

Just curious if anyone else has had this issue.

Thanks.
Roy

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