Share Email Function not working

putch

Hi All

I'm learning a great deal about SmugMug each day - it's an awesome tool! We did our first 'fun run' shoot on sunday and we have posted a public website link to all participants. All is working well, the event functions are brilliant, but I have one very frustrating problem - the share / email link comes up and the whole process appears to work and the email is sent, but never arrives at a recipient - could anybody please urgently point me to a solution - i don't want to lose reputation over such a silly error. If this solution has been posted before please forgive me - I have not been able to find it.

Sincerely and thanks


Putch

DavidTO

I moved this post from Dgrin Forum Support to SmugMug Support.

rainforest1155

Hi Putch,

Please contact our helpdesk with details, including a link to your account and a few examples of email addresses you tried to send mail to.
You can contact us through our help portal:
http://help.smugmug.com/

Thanks,
Sebastian

SamirD

If your recipients have free email addresses from gmail, yahoo, and the like, they can be overzealous in their spam filtering and the email may be sitting in their spam folder.