Watermarks wont remove....

JJNYCJJNYC Registered Users Posts: 11 Big grins
edited November 8, 2011 in SmugMug Support
I habe a gallery which has watermarks enabled...i changed the watermark to a custom one...they all changed . i can even change them back to the smugmug standard PROOF but what i cant do is get rid of them...help!!!?????

Comments

  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited October 3, 2011
    Do you make sure to use the Tools button > many photos > more > watermarking tool within the gallery? That's the tool to use to remove, add or change watermarks on existing photos in a gallery.
    After using the tool, it can take a while for the changes to process.


    If you continue to have an issue, email our HelpDesk along with a link to your site and the gallery you're having problems with:
    http://help.smugmug.com/

    Sebastian
    Sebastian
    SmugMug Support Hero
  • JimKarczewskiJimKarczewski Registered Users Posts: 969 Major grins
    edited November 8, 2011
    Is there a reason you can't edit the gallery options and select "Watermark: no" I thought this would remove them.. Guessing not?
  • SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited November 8, 2011
    Nope, that only sets if images uploaded are automatically watermarked. This can be handy if you want to upload a batch with watermarks and then one without to the same gallery. The watermarking tool (Tools-->Many Photo--Watermark) is used to add/remove watermarks once images are in the gallery.
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