not skipping duplicates

mathjak107mathjak107 Registered Users Posts: 26 Big grins
edited October 14, 2011 in SmugMug Support
the last 2 months or so the skip duplicates is not working for us. if i stop the uploading and then try to resume it re-grabs all the photos again and uploads the duplicates

Comments

  • lizzard_nyclizzard_nyc Registered Users Posts: 4,056 Major grins
    edited October 11, 2011
    unfortunately I had the same thing happen to mine.
    I uploaded about half my shots and had to stop and then when I selected the entire album off my computer to continue to upload to smugmug and hit skip duplicates, it did not skip them.
    Then I had to go through a large album to try and delete the duplicates--did I mention it was a large album?
    Liz A.
    _________
  • rnrjoshrnrjosh Registered Users Posts: 266 Major grins
    edited October 11, 2011
    The uploader initially checks the gallery for the filenames when you launch the uploader, and again each time you launch the uploader from the gallery. But, if you are mid-upload, it can't check for duplicate filenames again until you go back to the gallery. So, if you have upload failures, try simply clicking "I'm done Uploading" to go back to the gallery, and then click the Upload button again. Drag in your entire folder of images, and the uploader should detect the duplicates normally, uploading only the missing images. I hope this helps!
    Josh
    SmugMug Support Hero
  • mathjak107mathjak107 Registered Users Posts: 26 Big grins
    edited October 11, 2011
    jusst tried it. it will upload and duplicate any photos anytime.
  • SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited October 12, 2011
    rnrjosh wrote: »
    The uploader initially checks the gallery for the filenames when you launch the uploader, and again each time you launch the uploader from the gallery. But, if you are mid-upload, it can't check for duplicate filenames again until you go back to the gallery. So, if you have upload failures, try simply clicking "I'm done Uploading" to go back to the gallery, and then click the Upload button again. Drag in your entire folder of images, and the uploader should detect the duplicates normally, uploading only the missing images. I hope this helps!
    I've found a shortcut to this is initially launch the uploader full-screen and then refresh the page to reload the uploader. thumb.gif
    mathjak107 wrote: »
    jusst tried it. it will upload and duplicate any photos anytime.
    Try closing the browser and re-launching the whole process. And be sure to give it a few minutes to get the photos into the album before trying again. It will duplicate images that are still in processing if you upload them again.
    Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
    Want faster uploading? Vote for FTP!
  • mathjak107mathjak107 Registered Users Posts: 26 Big grins
    edited October 12, 2011
    i even tried it the following day, it just wont recognize duplicates
  • lizzard_nyclizzard_nyc Registered Users Posts: 4,056 Major grins
    edited October 12, 2011
    mathjak107 wrote: »
    the last 2 months or so the skip duplicates is not working for us. if i stop the uploading and then try to resume it re-grabs all the photos again and uploads the duplicates


    me too.
    I had actually left smugmug and came back later to continue to upload. I wasn't sure which ones uploaded so I clicked on all and made sure the "skip dups" was on, but it did not skip them. I have only had this happen once as I usually upload all at one time.
    Liz A.
    _________
  • SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited October 12, 2011
    mathjak107 wrote: »
    i even tried it the following day, it just wont recognize duplicates
    lizzard_nyc wrote: »
    me too.
    I had actually left smugmug and came back later to continue to upload. I wasn't sure which ones uploaded so I clicked on all and made sure the "skip dups" was on, but it did not skip them. I have only had this happen once as I usually upload all at one time.
    Interesting. headscratch.gif Which uploader are you both using and on what browser?
    Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
    Want faster uploading? Vote for FTP!
  • mathjak107mathjak107 Registered Users Posts: 26 Big grins
    edited October 12, 2011
    im using the default uploader, windows explorer 9.0
  • SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited October 12, 2011
    mathjak107 wrote: »
    im using the default uploader, windows explorer 9.0
    Which is? headscratch.gif There's Simple, html5, and flash.
    Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
    Want faster uploading? Vote for FTP!
  • mathjak107mathjak107 Registered Users Posts: 26 Big grins
    edited October 13, 2011
    simple
  • wayne861wayne861 Registered Users Posts: 96 Big grins
    edited October 13, 2011
    mathjak107 wrote: »
    simple

    I tried the simple uploader a while back and didn't like it as it doesn't skip duplicates, so I don't think this is a new problem.

    Wayne
  • mathjak107mathjak107 Registered Users Posts: 26 Big grins
    edited October 13, 2011
    fixed the issue. i selected another browser temporarily. cancelled using it and reselected simple again. now simple is rejecting the duplicates again.

    it must have reloaded itself again properly working this time.
  • SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited October 14, 2011
    I've never had an issue with simple unless it's not reloading and fetching the album information. ne_nau.gif You may have to reset your browser completely back to factory. Or I'd try html5 or flash and see if that's any different.
    Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
    Want faster uploading? Vote for FTP!
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