Turning off Color Correction in Shopping Cart

leftquarkleftquark Registered Users, Retired Mod Posts: 3,784 Many Grins
edited October 13, 2011 in SmugMug Pro Sales Support
I'm having issues turning off color correction in my shopping cart. I have an unlisted gallery (here) containing a number of collected images that I wish to print for myself (in 10x15). I went to my gallery settings and turned off print packaging (I don't need a sticker or thank you card for myself), and then went into Set Prices for this gallery, unchecked the color correction box, and set the price of a 10x15 Lustre to be at cost ($0.00 profit). However, when I go to purchase the photo, the price is higher (the price for the color corrected version).

Is it a problem that I'm using a set of collected images and it's taking the pricing and color correction settings from the original galleries?

Additionally, I noticed on Bay Photo's website the price of a 10x15 print is $3.85 but on SmugMug it's $4.85. Is SM marking it up?

Thanks,
-Aaron
dGrin Afficionado
Former SmugMug Product Team
aaron AT aaronmphotography DOT com
Website: http://www.aaronmphotography.com
My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations

Comments

  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited October 12, 2011
    leftquark wrote: »
    I'm having issues turning off color correction in my shopping cart. I have an unlisted gallery (here) containing a number of collected images that I wish to print for myself (in 10x15). I went to my gallery settings and turned off print packaging (I don't need a sticker or thank you card for myself), and then went into Set Prices for this gallery, unchecked the color correction box, and set the price of a 10x15 Lustre to be at cost ($0.00 profit). However, when I go to purchase the photo, the price is higher (the price for the color corrected version).

    Is it a problem that I'm using a set of collected images and it's taking the pricing and color correction settings from the original galleries?

    Additionally, I noticed on Bay Photo's website the price of a 10x15 print is $3.85 but on SmugMug it's $4.85. Is SM marking it up?

    Thanks,
    -Aaron
    If you are logged in the price should be at default automatically, no need to set the price to 0.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • leftquarkleftquark Registered Users, Retired Mod Posts: 3,784 Many Grins
    edited October 13, 2011
    Allen wrote: »
    If you are logged in the price should be at default automatically, no need to set the price to 0.

    Yes, and setting the price to 0 does nothing but turn off that option if I wasn't logged in.

    The point is... even if I uncheck "color corect photos" -- the prices when I go to check out (and I'm logged in) are for color correction. I want to buy 30 prints -- color correction doubles the price and I already edited the photos to print properly on Bay's printers.
    dGrin Afficionado
    Former SmugMug Product Team
    aaron AT aaronmphotography DOT com
    Website: http://www.aaronmphotography.com
    My SmugMug CSS Customizations website: http://www.aaronmphotography.com/Customizations
  • TysaxTysax Registered Users Posts: 53 Big grins
    edited October 13, 2011
    Hi Aaron,

    Because the images are collected, any gallery settings or gallery tools for the collected gallery won't be applied. Collected images retain the settings from their original galleries, so if you need to change color correction, it has to be changed in the gallery where the original image(s) resides.

    If you have any additional questions, please email us over at the Smugmug helpdesk and we'll be happy to help. http://help.smugmug.com/customer/portal/emails/new
    ____________________________
    Tyree
    Smugmug Support Hero
    help.smugmug.com
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