All uploads failing

BlackwoodBlackwood Registered Users Posts: 313 Major grins
edited October 30, 2011 in SmugMug Support
Is there something going on today? Normally when the system is under service I get that notice and am logged out. This morning, everything I upload shows the full progress bar and then says Upload Failed after the verify process.
Marc Blackwood | HYPERcontrast

Comments

  • BlackwoodBlackwood Registered Users Posts: 313 Major grins
    edited October 30, 2011
    never mind, just after posting this, the page refreshed to the Offline notice.
    Marc Blackwood | HYPERcontrast
  • OscarcOscarc Registered Users Posts: 46 Big grins
    edited October 30, 2011
    Status page is still showing green for everything. Any news on what's going on? All my LR uploads are failing.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 30, 2011
    We're working on it and we will update the status page, sorry guys.
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • SPK64SPK64 Registered Users Posts: 171 Major grins
    edited October 30, 2011
    Same here. LR is throwing errors out.
    Was getting an index to nil......
    Now says cannot connect to smugmug.

    Must be some problems
    go.skactionpix.com
  • RisingmoonphotosRisingmoonphotos Registered Users Posts: 5 Beginner grinner
    edited October 30, 2011
    Been having the same issues
  • BlackwoodBlackwood Registered Users Posts: 313 Major grins
    edited October 30, 2011
    Andy wrote: »
    We're working on it and we will update the status page, sorry guys.

    Whole site down kinda covers it :P

    Good luck getting it all squared away.
    Marc Blackwood | HYPERcontrast
  • photosignalsphotosignals Registered Users Posts: 18 Big grins
    edited October 30, 2011
    SmugMug up and uploaded photos but nothing to be seen ... I guess the poor servers are having a bad day :)
    http://photosignals.smugmug.com
  • W.W. WebsterW.W. Webster Registered Users Posts: 3,204 Major grins
    edited October 30, 2011
    All services appear to be functioning normally. We'll update more if we learn anything new.
    Are things really 'normal'?

    If I load just one single image, it's taking up to twenty minutes to complete processing and appear before I can crop the thumbnail, then I experience the same delay waiting for this to appear.

    I could well understand that the servers are still under considerable strain due to a processing backlog. So is the Status page correct in stating that things really 'normal', and that it just me with this problem?
    At SmugMug • On Facebook • Photo Blog • Tools of Trade
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 30, 2011
    Ross we have a big backlog of images to process, and thumbs could get caught up in that, too. Sorry for the hassle :(
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • W.W. WebsterW.W. Webster Registered Users Posts: 3,204 Major grins
    edited October 30, 2011
    Thanks Andy - that's entirely understood. I just couldn't reconcile my experience with the Status! eek7.gif

    I hope your reply is also helpful for others.
    At SmugMug • On Facebook • Photo Blog • Tools of Trade
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited October 30, 2011
    W.W. Webster wrote: »
    Thanks Andy - that's entirely understood. I just couldn't reconcile my experience with the Status! eek7.gif
    Yup, agree, and I've asked Ops to update the status blog with that fact.
    Andy

    Portfolio • Workshops • Facebook • Twitter
Sign In or Register to comment.