Trouble Uploading

Gator1227Gator1227 Registered Users Posts: 1 Beginner grinner
edited November 6, 2011 in SmugMug Support
I'm a mac, safari, aperture user trying smugmug on trial. Currently having trouble with up loading.

I'm using an extension that the site installed in aperture that appears in the File>export>aperture to smugmug. The dialog box that appears with the extension doesn't appear to support RAW files. Is this for just folks on trial or will it not work with raw?

Comments

  • SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited November 6, 2011
    The only way you can upload RAW files to Smugmug is if you have a SmugVault. Otherwise, the most common uploaded format is jpg.
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  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 6, 2011
    Gator1227 wrote: »
    I'm a mac, safari, aperture user trying smugmug on trial. Currently having trouble with up loading.

    I'm using an extension that the site installed in aperture that appears in the File>export>aperture to smugmug. The dialog box that appears with the extension doesn't appear to support RAW files. Is this for just folks on trial or will it not work with raw?

    The aperture plugin exports from aperture to a jpg, then up to SmugMug. You can't upload the RAW file itself unless you have SmugVault as SamirD says.
    Andy

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