Need Help - Proof Delay Not Offeing 8x10s

kphotokphoto Registered Users Posts: 127 Major grins
edited November 16, 2011 in SmugMug Pro Sales Support
I enabled "Proof Delay" for 7 days. I uploaded low res images of 1000 x 667s. I am offering only 3 sizes. The shopping cart for an 8 x 10 has a warning sign saying, "the photo is too small to buy this item." Of course it is too small but I was planning on replacing the file with higher res upon receiving the order.

Did I miss something? In the gallery settings, I enabled "Proof Delay" for 7 days.

http://www.kphotographic.info/Clients/er110811/19955256_WSP2Vz#1587966150_tmLkPXS
My Site

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 16, 2011
    Hi, I'm sorry but files must be at least as large as our minimums for any given size in order for them to be available for sale in the cart, even with proof delay on. More help: http://smu.gs/p3eam8
    holler back with questions.
    Andy

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  • kphotokphoto Registered Users Posts: 127 Major grins
    edited November 16, 2011
    Andy wrote: »
    Hi, I'm sorry but files must be at least as large as our minimums for any given size in order for them to be available for sale in the cart, even with proof delay on. More help: http://smu.gs/p3eam8
    holler back with questions.

    I need to re-upload all of them. Oh well... Thanks Andy!
    My Site
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