Problems: Blank greeting cards

lawrenceelliottlawrenceelliott Registered Users Posts: 2 Beginner grinner
edited November 21, 2011 in SmugMug Pro Sales Support
Hi Andy,

We have been trying to get our pictures to work in the blank greeting card format without success. When it's too large, it cuts the picture off and it won't let us re-size it because it's already at the smallest re-size point. When it's too small, it doesn't allow the picture to be placed in the image placeholder at all. We've tried many different pixel sizes to try to get it to work with the following results:

2400x1600 was too big and cut

2100x1400 was too small to use.

2300x1533 was also too big.

2200x1466 was also too big.


What is the problem? Would really appreciate help on this one. Very frustrated.

Thanks.


Lawrence D. Elliott
Published Author/Photographer
Email: http://www.LawrenceElliott.com
Facebook: http://www.facebook.com/Lawrence.D.Elliott.Author

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