Can't get logged into my SmugMug Pro Account

imagesofhimimagesofhim Registered Users Posts: 527 Major grins
edited November 21, 2011 in SmugMug Support
HELP! (Again :-)

I can't get logged into my Smug Mug Pro Account. This is the error I'm getting:

Secure Connection Failed







An error occurred during a connection to secure.smugmug.com.

SSL received a record that exceeded the maximum permissible length.

(Error code: ssl_error_rx_record_too_long)






The page you are trying to view can not be shown because the authenticity of the received data could not be verified.
Please contact the web site owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.
Blessings,
Marjohn

Images of Him Photography

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 21, 2011
    Hi, we can help you fastest and best if you write our Support Heroes http://help.smugmug.com thanks!
  • jesseasijesseasi Registered Users Posts: 24 Big grins
    edited November 21, 2011
    HELP! (Again :-)

    I can't get logged into my Smug Mug Pro Account. This is the error I'm getting:

    Secure Connection Failed







    An error occurred during a connection to secure.smugmug.com.

    SSL received a record that exceeded the maximum permissible length.

    (Error code: ssl_error_rx_record_too_long)






    The page you are trying to view can not be shown because the authenticity of the received data could not be verified.
    Please contact the web site owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.


    we are having the same problems! we have websites that pull images from our galleries and nothing is working.

    according to http://status.smugmug.com it appears everything is supposed to be ok.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 21, 2011
    jesseasi wrote: »
    we are having the same problems! we have websites that pull images from our galleries and nothing is working.

    according to http://status.smugmug.com it appears everything is supposed to be ok.

    Hi, please write our heroes so we can give you personal assistance, thanks!
    http://help.smugmug.com
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