Big problem .. I think

LatinoooLatinooo Registered Users Posts: 20 Big grins
edited November 22, 2011 in SmugMug Support
Hi ...

I have a big problem I think ...

I had an account as a Pro. then I deleted by mistake .. Now I did a new one.. and submit the domain as the same as the previous one ..

the problem is now with the galleries I can't enter it !!! also the main page from the domain .. !!!

this my site:

basmair83.smugmug.com

and this is my domain :

basmair83.com

try to enter from the domain and also to the galleries ..

Any help !!!

PS: Smugmug contact have a problem with there contact script hope someone can fix it ..
I'm not a pro, so I'm learning..

I'm not nothing, so I am who I am ..

Here is my place

Comments

  • SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited November 22, 2011
    Try clearing all your cookies and enter from basmair83.smugmug.com. If that doesn't work, try entering from smugmug.com and see if that works. Then once you're in, you need to fix your custom domain settings.
    Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
    Want faster uploading? Vote for FTP!
  • SeamusSeamus Registered Users Posts: 1,573 Major grins
    edited November 22, 2011
    Hi,

    I removed your domain from the closed Pro account and your domain name is now working.
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 22, 2011
    Latinooo wrote: »
    PS: Smugmug contact have a problem with there contact script hope someone can fix it ..

    What do you mean by this, please? ear.gif
  • LatinoooLatinooo Registered Users Posts: 20 Big grins
    edited November 22, 2011
    Seamus wrote: »
    Hi,

    I removed your domain from the closed Pro account and your domain name is now working.

    Thanks a lot it is working perfectly now
    SamirD wrote: »
    Try clearing all your cookies and enter from basmair83.smugmug.com. If that doesn't work, try entering from smugmug.com and see if that works. Then once you're in, you need to fix your custom domain settings.

    Thanks Samir it is working
    Andy wrote: »
    What do you mean by this, please? ear.gif

    Yeah I tried on safari and Firefox the problem was on the script I can't send anything it keep show me the php..

    But now it is working good
    I'm not a pro, so I'm learning..

    I'm not nothing, so I am who I am ..

    Here is my place
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