Image Missing?

jtrefjtref Registered Users Posts: 18 Big grins
edited December 3, 2011 in SmugMug Support
Hi -

I have an image in my gallery from Greece that has been in my gallery since I signed up. I just noticed today, that the image appears to be missing.

The image shows up in my most popular images:
http://galleries.joshtrefethen.com/popular/559236190_iJcaB#559236190_iJcaB

but no longer shows up in the original gallery (should be the very first image).
(click on "view in original gallery" link below image)

Any ideas?

Any help greatly appreciated!

Thanks

Josh

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited November 30, 2011
    Showing up here just fine
    http://galleries.joshtrefethen.com/Travel/Greece/8497726_HKrfnW#559235747_TxhN7

    Try shift-refreshing your browser (clears the image cache)
  • jtrefjtref Registered Users Posts: 18 Big grins
    edited November 30, 2011
    Andy wrote: »
    Showing up here just fine
    http://galleries.joshtrefethen.com/Travel/Greece/8497726_HKrfnW#559235747_TxhN7

    Try shift-refreshing your browser (clears the image cache)


    Not sure that is the issue. This is repeatable on 3 computers here using both safari and firefox. I did erase my cache, even restarted the browser, with no luck.

    I am using 2 mac book pros, and a mac pro and am not able to see the image in the greece gallery. I just tried on my ipad, same results using both my wifi and 3g networks.

    Since it showed up for you Andy, I am at a loss for why it did, and does not for me here.
  • jtrefjtref Registered Users Posts: 18 Big grins
    edited November 30, 2011
    I clicked on 'buy' from the popular photos gallery then clicked go back to photos, and magically the image now appears in the original gallery again. it appears as the second image now however, and not the first. this is very strange behavior. I verified it now appears in my other computers as well now.

    any idea what would cause this?
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited December 1, 2011
    I'm glad it's showing now.
    I don't have any explanation for what may have been the issue here. Sorry.
    Sebastian
    SmugMug Support Hero
  • SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited December 2, 2011
    Scary. I hope this doesn't happen to any of my galleries. I wouldn't even know. :cry
    Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
    Want faster uploading? Vote for FTP!
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 2, 2011
    SamirD wrote: »
    Scary. I hope this doesn't happen to any of my galleries. I wouldn't even know. :cry

    Why scary. The poster's images have always been safe and sound. As are yours.
  • SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited December 2, 2011
    Andy wrote: »
    Why scary. The poster's images have always been safe and sound. As are yours.
    Oh, I'm not worried about them disappearing permanently. Just about them not being in a gallery for some reason. With as many galleries as I've got, I wouldn't even notice it missing. :cry And knowing my luck, that would be the exact photo a visitor would be looking for.
    Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
    Want faster uploading? Vote for FTP!
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 2, 2011
    SamirD wrote: »
    Oh, I'm not worried about them disappearing permanently. Just about them not being in a gallery for some reason. With as many galleries as I've got, I wouldn't even notice it missing. :cry And knowing my luck, that would be the exact photo a visitor would be looking for.

    Samir, everyone but the OP could see the photo. You're worrying over nothing, this was a local issue.
  • SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited December 3, 2011
    Andy wrote: »
    Samir, everyone but the OP could see the photo. You're worrying over nothing, this was a local issue.
    Oh, I didn't catch that. Thank you for the reassurance! thumb.gif
    Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
    Want faster uploading? Vote for FTP!
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