Printmark Question

jasonscottphoto

If I add a printmark and enable it in a gallery AFTER a customer has placed an order BUT while the order is still in proof delay, will the prints be printed with the printmark or no?

Doing some senior portraits. Customer wants name/grad year on all photos. Thought a printmark would be good for this but it just occurred to me that I did not previously have printmarks enabled on that gallery so.............

:ear

Ann McRae

Hi Jason

The print mark would have to have been turned on at the time the order was placed. However, if the order is in proof delay, we can get this sorted out by canceling the order, and duplicating it. The heroes at the help desk will be happy to help with the specifics for you.

Be aware that a print mark is specific to the lower right corner, and covers 1% of the print area.

ann

affdigphotos wrote: »

If I add a printmark and enable it in a gallery AFTER a customer has placed an order BUT while the order is still in proof delay, will the prints be printed with the printmark or no?

Doing some senior portraits. Customer wants name/grad year on all photos. Thought a printmark would be good for this but it just occurred to me that I did not previously have printmarks enabled on that gallery so.............

jasonscottphoto

Hmm, ok thanks for the info. Will think on it a bit