Multi-pro order proof delay

NimaiNimai Registered Users Posts: 564 Major grins
edited December 7, 2011 in SmugMug Pro Sales Support
I know that orders from multiple pro's end up causing the order to wait the full length of the proof delay.

But, why was it made to do that?

Comments

  • TysaxTysax Registered Users Posts: 53 Big grins
    edited December 6, 2011
    This is so the customer can place orders from multiple sites without incurring additional shipping charges.

    The order is held for the entire proof delay only if one of the pros doesn't release the order until the proof delay expires. If all pros release the order before the duration of their proof delays, the last pro to release the order will send it to the lab.

    You can always reach us at help@smugmug.com

    Let us know if you have any additional questions and have a good evening.
    ____________________________
    Tyree
    Smugmug Support Hero
    help.smugmug.com
  • NimaiNimai Registered Users Posts: 564 Major grins
    edited December 7, 2011
    Thanks! I for some reason thought that it would wait the entire duration, regardless. Glad to hear it's optimal. Now, I just need to go bug the other Pro! Haha-
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