Digital Downloads Help

go11mediago11media Registered Users Posts: 1 Beginner grinner
edited December 7, 2011 in SmugMug Pro Sales Support
I have a few clients that wish to have the gallery images of their participants available for them to download for free. Currently is seems this can only be done one image at a time and is tedious.

I was hoping this could be accomplished through the cart by setting the price to 0.0 but that does not seem to be working.

Matter of fact, I seem to be having trouble setting any kind of price on the downloads even when I try to put a cost of .25 it still gives the same result from the cart as when I set it to 0.0 and when the price field is left blank

i-xLw7P25-L.jpg

  1. Is there a way to accomplish downloading many images at once?
  2. What am I doing wrong with setting any kin=d of price for downloads?
What would be great to see is a "light-box" feature that could be used as a proofing/review box that could then link to the cart and/or have the ability to mass download their choices

Comments

  • Rogue 1Rogue 1 Registered Users, Retired Mod Posts: 150 Major grins
    edited December 7, 2011
    Hi Go -

    Best not to handle this through the cart - you can set up an automated gallery download for your clients for free using DOWNLOAD ALL -

    As the site owner, you can select 'Download all' from your tools menu > this emails you a link to a ZIP FILE that you can share with others. The link is good for two-weeks.

    Just PASTE the link in the gallery description (with some details on 'how to')

    More details here:http://www.smugmug.com/help/backups

    I'd be happy to get a dialogue going, and look into the pricing question - contact me directly through the support desk - I'll be standing by - (att Sean) -

    http://www.smugmug.com/help

    Seán
    Support Hero
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