watermark not going away

JustinkJustink Registered Users Posts: 1 Beginner grinner
edited December 8, 2011 in SmugMug Support
most of my uploads automatically apply a watermark through my presets. However, when I go into the gallery customization page and remove the watermark, it still appears in the gallery photos. After refreshing the page, it's still there. My customer can see it on her computer as well. What do I need to do to get the watermark off?

thanks.

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