Can't access the pricing page
dseidman
Registered Users Posts: 824 Major grins
I was messing with the pricing in one of my galleries earlier and saved the changes. However, the prices haven't changed and whenever I click on the "set prices" link to try again, it brings me back to my homepage. Why can I no longer access the page?
Danny Seidman
http://www.danseidmanphoto.com/
http://www.danseidmanphoto.com/
0
Comments
I'm sorry about your troubles. Can you write in to the helpdesk:
http://help.smugmug.com/
With details on what exactly you did before you couldn't access the set prices tool anymore? Any specifics would be helpful.
What browser version and operating system do you use? Do you have any toolsbars or addons/extensions installed in your browser?
Please email us with the details. Thank you!
SmugMug Support Hero
No need to write in anymore. The issue should be resolved and you should be able to use your 'set prices' tool again.
I'm sorry for any inconvenience.
That said, I do notice that your gallery pricing seems to be incomplete. Could you please double check your gallery pricing to ensure that you have priced all items in all the different pricing tabs (prints, merchandise and cards)? If you don't want to offer a certain product, you have to set it to 0.00 to make it unavailable for visitors.
Email our HelpDesk if you have any questions on pricing.
SmugMug Support Hero
Yes please. It's likely a cookie issue - have you enabled 3rd party cookies and also refreshed your page to get the tools? If yes, then write us asap.
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