Price: Dollar Increase, Surprise...

56Kruiser56Kruiser Registered Users Posts: 116 Major grins
edited December 11, 2011 in SmugMug Pro Sales Support
I seem to be unable to understand the logic of pricing. :huh

I want to put 1 cent increase on a gallery in order to order some prints for myself, and see the cobranding. Here is what I attempted.
  • Go to gallery
  • Select Tools/This Gallery/Set Pricing
  • Selected 'Clear Pricing' to ALL
  • Click Apply
  • Selected 'Dollar Increase', .01 in the middle column, Selected to ALL
  • Click Apply

When I clicked apply, it put .01 as the price, rather than a penny increase over cost.

What am I doing wrong?

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 10, 2011
    Hi, please write our heroes for fastest service - we'll help you from the help desk. http://help.smugmug.com
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • 56Kruiser56Kruiser Registered Users Posts: 116 Major grins
    edited December 10, 2011
    Andy wrote: »
    Hi, please write our heroes for fastest service - we'll help you from the help desk. http://help.smugmug.com

    Thanks for your quick reply. Will send them an email.
  • richWrichW Registered Users Posts: 941 Major grins
    edited December 10, 2011
    56Kruiser wrote: »
    I seem to be unable to understand the logic of pricing. eek7.gif

    I want to put 1 cent increase on a gallery in order to order some prints for myself, and see the cobranding. Here is what I attempted.
    • Go to gallery
    • Select Tools/This Gallery/Set Pricing
    • Selected 'Clear Pricing' to ALL
    • Click Apply
    • Selected 'Dollar Increase', .01 in the middle column, Selected to ALL
    • Click Apply

    When I clicked apply, it put .01 as the price, rather than a penny increase over cost.

    What am I doing wrong?

    Need one additional step. You need to apply 'default' pricing, then add the 1 cent.


    * Go to gallery
    * Select Tools/This Gallery/Set Pricing
    * Selected 'Clear Pricing' to ALL
    * Click Apply
    * Apply This Pricing - SmugMug Default to ALL
    * Click Apply
    * Selected 'Dollar Increase', .01 in the middle column, Selected to ALL
    * Click Apply
  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited December 10, 2011
    richW wrote: »
    Need one additional step. You need to apply 'default' pricing, then add the 1 cent.


    * Go to gallery
    * Select Tools/This Gallery/Set Pricing
    * Selected 'Clear Pricing' to ALL
    * Click Apply
    * Apply This Pricing - SmugMug Default to ALL
    * Click Apply
    * Selected 'Dollar Increase', .01 in the middle column, Selected to ALL
    * Click Apply
    Step 3 above
    Wouldn't he have to make sure "gallery" is selected at the top instead of "Portfolio" first?

    Then after printing go back in and clear gallery pricing so Portfolio takes back over.
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • 56Kruiser56Kruiser Registered Users Posts: 116 Major grins
    edited December 10, 2011
    richW wrote: »
    Need one additional step. You need to apply 'default' pricing, then add the 1 cent.


    * Go to gallery
    * Select Tools/This Gallery/Set Pricing
    * Selected 'Clear Pricing' to ALL
    * Click Apply
    * Apply This Pricing - SmugMug Default to ALL
    * Click Apply
    * Selected 'Dollar Increase', .01 in the middle column, Selected to ALL
    * Click Apply


    Thanks. I'll give it a try. That wasn't intuitive to me. Appreciate your reply.

    I presume that means I will always have to start with a default price applied, then change.
    Allen wrote: »
    Step 3 above
    Wouldn't he have to make sure "gallery" is selected at the top instead of "Portfolio" first?

    Then after printing go back in and clear gallery pricing so Portfolio takes back over.

    Doesn't step one effectively do that? When I went in, I think it did have Gallery selected (I first went to the gallery I wanted to change, and then selected the tools to go in and price that gallery).

    I'll post back how it goes.
  • 56Kruiser56Kruiser Registered Users Posts: 116 Major grins
    edited December 11, 2011
    JFYI...I did not need to make any changes...the gallery was selected based on the bullet list I followed.

    And, applying the Default Price first certainly did fix my problem.

    Thanks everyone.
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