facebook share not working

bradpowellphotobradpowellphoto Registered Users Posts: 378 Major grins
edited February 2, 2012 in Bug Reporting
All of a sudden my Facebook share feature is not working

There is a little message saying I need to grant permission to publish to facebook but when I click on the link nothing happens

Does anyone know how to fix this?

Thx
“Look, I'm not an intellectual - I just take pictures.” Helmut Newton

My Vancouver Island Photography Website http://bradpowellphoto.com
My Facebook Page http://www.facebook.com/bradpowellphoto

Comments

  • Smug EricSmug Eric Registered Users, Retired Mod Posts: 333
    edited December 17, 2011
    So without notice Facebook removed the ability for us to use and extract data from their verified cookies, which we have much of our stuff based off of.

    We have our awesome social stuff sorcerer on it and he thinks he will have a fix for it soon. Sorry for the inconvenience here. But in the mean time the share and like buttons should still work for you.
    Eric
    Support Hero and Customeister
    http://www.smugmug.com/help
  • BigAlBigAl Registered Users Posts: 2,294 Major grins
    edited December 18, 2011
    Smug Eric wrote: »
    So without notice Facebook removed the ability for us to use and extract data from their verified cookies, which we have much of our stuff based off of.

    We have our awesome social stuff sorcerer on it and he thinks he will have a fix for it soon. Sorry for the inconvenience here. But in the mean time the share and like buttons should still work for you.

    The share button worked earlier this morning, but not now. The post is going through to FB, but not the pic.
    Birds
    Bugs
    Spiders
    Flowers
  • rainforest1155rainforest1155 Registered Users Posts: 4,566 Major grins
    edited December 19, 2011
    BigAl wrote: »
    The share button worked earlier this morning, but not now. The post is going through to FB, but not the pic.
    What specific photo did you try to share? Include a link to the photo in the gallery.
    Sebastian
    SmugMug Support Hero
  • bradpowellphotobradpowellphoto Registered Users Posts: 378 Major grins
    edited December 19, 2011
    rainforest1155 wrote: »
    What specific photo did you try to share? Include a link to the photo in the gallery.

    I have tried to share several images to facebook and none of them work

    The share box comes up and it wants me to log into facebook but when I click on the log-in button nothing happens
    “Look, I'm not an intellectual - I just take pictures.” Helmut Newton

    My Vancouver Island Photography Website http://bradpowellphoto.com
    My Facebook Page http://www.facebook.com/bradpowellphoto
  • BigAlBigAl Registered Users Posts: 2,294 Major grins
    edited December 19, 2011
    rainforest1155 wrote: »
    What specific photo did you try to share? Include a link to the photo in the gallery.

    I've tried several.

    This one worked
    ChickenSosaties10435-S.jpg
    http://bigal-sa.smugmug.com/Food/Chicken-Sosaties/i-WdwHdX3/0/L/ChickenSosaties10435-L.jpg

    and after that, none worked
    Squeaky10079-M.jpg
    http://bigal-sa.smugmug.com/Animals/Cats/i-qfshGWh/0/L/Squeaky10079-L.jpg

    I eventually got it posted by using this link directly on FB and then wading through all the thumbs to get to the one associated with the pic 
    http://bigal-sa.smugmug.com/Animals/Cats/752685_gxStRr#1637014928_qfshGWh
    Birds
    Bugs
    Spiders
    Flowers
  • MSkaffariMSkaffari Registered Users Posts: 147 Major grins
    edited December 19, 2011
    bradpowellphoto wrote: »
    I have tried to share several images to facebook and none of them work

    The share box comes up and it wants me to log into facebook but when I click on the log-in button nothing happens

    We are aware of the problem and are working to rectify the situation. This issue is related to changes on Facebook API that requires us to re-do more code than we initially thought.
    http://www.skaffari.fi
    http://msphoto.smugmug.com
    http://twitter.com/tasmanic
  • jandrewnelsonjandrewnelson Registered Users Posts: 300 Major grins
    edited December 20, 2011
    Any update on this?
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited December 20, 2011
    jandrewnelson wrote: »
    Any update on this?

    Hi, Miikka gave the latest word we have which was the post right above yours. I hope we can adapt to Facebook's new way very soon, sorry for the hassle :(
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • MSkaffariMSkaffari Registered Users Posts: 147 Major grins
    edited December 21, 2011
    jandrewnelson wrote: »
    Any update on this?

    Sharing to Facebook should work again. Sorry for the trouble.
    http://www.skaffari.fi
    http://msphoto.smugmug.com
    http://twitter.com/tasmanic
  • bradpowellphotobradpowellphoto Registered Users Posts: 378 Major grins
    edited December 22, 2011
    Thanks Smugmug Tech gods! Now my Christmas would be totally complete if Google+ sharing was enabled too!
    “Look, I'm not an intellectual - I just take pictures.” Helmut Newton

    My Vancouver Island Photography Website http://bradpowellphoto.com
    My Facebook Page http://www.facebook.com/bradpowellphoto
  • CBPCBP Registered Users Posts: 6 Beginner grinner
    edited January 20, 2012
    Is the FB sharing down again? I am having trouble sharing with "Publish to Facebook" link, it's not coming up in any of the share drop down lists. It has worked previously, but not now
  • MSkaffariMSkaffari Registered Users Posts: 147 Major grins
    edited January 20, 2012
    CBP wrote: »
    Is the FB sharing down again? I am having trouble sharing with "Publish to Facebook" link, it's not coming up in any of the share drop down lists. It has worked previously, but not now

    Works ok for me. Check that you are signed up for the beta on <your URL>/darkroom page. Let us know if there is still probmels with this.
    http://www.skaffari.fi
    http://msphoto.smugmug.com
    http://twitter.com/tasmanic
  • CBPCBP Registered Users Posts: 6 Beginner grinner
    edited January 20, 2012
    Thank you for that. I had joined beta before, but had to do it again. All working now :)
  • ravenly98ravenly98 Registered Users Posts: 56 Big grins
    edited January 22, 2012
    "Like" button issue one in the same?
    As of today, my "Like" button isn't working and appears as a mini FB profile image (which is the same as my bio pic on SM, so could be that that I am seeing.) It appears/works fine in IE, but errs in Firefox. Is this related/the same as the initial posted issue?
    Lindsey Driscoll
    Website: www.eclecticallyforyou.smugmug.com
    Facebook: www.facebook.com/Eclecticallyforyou
  • ravenly98ravenly98 Registered Users Posts: 56 Big grins
    edited January 22, 2012
    Forgot to add that when I click on the once-was "Like" button, it takes me to my Facebook profile home page. NOT my business page. IE works like it's supposed to.
    Lindsey Driscoll
    Website: www.eclecticallyforyou.smugmug.com
    Facebook: www.facebook.com/Eclecticallyforyou
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 22, 2012
    ravenly98 wrote: »
    As of today, my "Like" button isn't working and appears as a mini FB profile image (which is the same as my bio pic on SM, so could be that that I am seeing.) It appears/works fine in IE, but errs in Firefox. Is this related/the same as the initial posted issue?

    This like button?

    20120123-qn7a31djn14xj2ph4si9w61ufr.jpg
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • ravenly98ravenly98 Registered Users Posts: 56 Big grins
    edited January 22, 2012
    That would be the one! It's back! And it goes to the right place! :) Do you know if the issue might've been caused by FB changes? No programming edits have been made in days on my end.
    Lindsey Driscoll
    Website: www.eclecticallyforyou.smugmug.com
    Facebook: www.facebook.com/Eclecticallyforyou
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 22, 2012
    ravenly98 wrote: »
    That would be the one! It's back! And it goes to the right place! :) Do you know if the issue might've been caused by FB changes? No programming edits have been made in days on my end.

    No clue, sorry :( It's nothing on SmugMug's side as that is part of your customizing...
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • PDBreskePDBreske Registered Users Posts: 3 Beginner grinner
    edited February 2, 2012
    Last week I was able to share SM photos directly to my Facebook business page, but today the only option I have in the SM Facebook share window is "Post to Wall." Didn't there used to be a menu option for posting to my business page?

    Is there a problem possibly related to the new Timeline Facebook interface? I just went live with Timeline on my personal FB page and was wondering if this is why things aren't working right.
  • Smug EricSmug Eric Registered Users, Retired Mod Posts: 333
    edited February 2, 2012
    @PDBreske If you are in the Be Social menu then the only option there is the Post to Wall. And under your photos in the Quick Share you should have Like and Share. We do have the Publish to Facebook in development that you can try here, but it's not a finalized product yet:

    http://www.smugmug.com/darkroom/
    Eric
    Support Hero and Customeister
    http://www.smugmug.com/help
  • PDBreskePDBreske Registered Users Posts: 3 Beginner grinner
    edited February 2, 2012
    I have already signed up for the Publish to Facebook feature, and up until today I was able to publish photo directly to my FB business page.

    I've looked around to see if I'm missing something, but I can't figure it out. I swear it was there before. What am I missing?
  • richWrichW Registered Users Posts: 941 Major grins
    edited February 2, 2012
    PDBreske wrote: »
    I have already signed up for the Publish to Facebook feature, and up until today I was able to publish photo directly to my FB business page.

    I've looked around to see if I'm missing something, but I can't figure it out. I swear it was there before. What am I missing?
    You'll have two options for posting images into albums. Select the 'A Facebook Page Album', then select which page you want to publish on.

    i-cwVk8sV-M.jpg
  • PDBreskePDBreske Registered Users Posts: 3 Beginner grinner
    edited February 2, 2012
    Okay, I don't know what happened, but after I signed up (again, apparently) for the Facebook publishing, I am now able to share images to either my personal FB wall or my business page wall. Attached is a screenshot of the "Where would you like to share this?" menu I was trying to find before.

    Seems to be fixed. Again, I'm not sure how it happened, but that was turned off. Probably some obscure privacy thing I switched off when publishing the new Timeline interface on FB.

    Thanks!
Sign In or Register to comment.