Facebook Sharing not working

offcamberoffcamber Registered Users Posts: 43 Big grins
edited December 19, 2011 in SmugMug Support
Anytime I try to share something via facebook, either the "be social" menu or the "Share" button, I get the dialogue to enter a message for the post, and the Facebook "login" button is in the lower right as though I haven't logged in. When I click the button, it's completely non-funcitonal and doesn't act like a graphic at all. In fact, When I click on the button, I get a blinking cursor inside the facebook logo as though I can add text. This happens on both Chrome, IE and Firefox.

Also if I go into control panel and attempt to view my 3rd party social accounts it does not list any. I'm assuming that since this occurs in all three browsers, this is some sort of issue in my Smugmug account?

Comments

  • offcamberoffcamber Registered Users Posts: 43 Big grins
    edited December 19, 2011
    I also just noticed that although I have the option checked to login via facebook, if I logout and then back in, there is no option to use my facebook login...
  • annnna8888annnna8888 Registered Users, Super Moderators Posts: 936 SmugMug Employee
    edited December 19, 2011
    Hi,

    I'm sorry about that. Facebook changed this without announcing anything to us or anyone who does things similarly so we were just as surprised about this as you. However, our experts are looking into it to make it work again. For the time being, could you try sharing your photos manually, i.e. posting a link to your photo/gallery directly on your FB wall?

    Ana
    SmugMug Support Hero
    Ana
    SmugMug Support Hero Manager
    My website: anapogacar.smugmug.com
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