Facebook Posting Issue

Aaron Jors · December 21, 2011

When I try to share something on Facebook below is what I get. There is no button to post to Facebook. I've tried to log in and out of both Facebook and Smugmug but niether works.

rainforest1155 · December 22, 2011

Can you try again? If it still doesn't work, you might have to clear your browser cache and cookies first.

Aaron Jors · December 22, 2011

Sebastion no luck even after clearing browser and cache.

Andy · December 23, 2011

Aaron Jors wrote: »

Sebastion no luck even after clearing browser and cache.

Hi, please write us we'll help from the help desk http://help.smugmug.com

rkw624 · December 23, 2011

I have the same issue. Nothing but blank pages. i have tried multiple times throughout the day. no go.
www.fourmilephotography.com

Andy wrote: »

Hi, please write us we'll help from the help desk http://help.smugmug.com

Andy · December 24, 2011

rkw624 wrote: »

I have the same issue. Nothing but blank pages. i have tried multiple times throughout the day. no go.
www.fourmilephotography.com

Hi, please write our heroes thanks. http://help.smugmug.com

jrogers · December 26, 2011

Same thing here...when you guys get a solution, could you post it here? Thanks.

Andy · December 26, 2011

jrogers wrote: »

Same thing here...when you guys get a solution, could you post it here? Thanks.

Please write us, we'll help from the desk http://help.smugmug.com thanks.

rkw624 · December 27, 2011

Andy wrote: »

Please write us, we'll help from the desk http://help.smugmug.com thanks.

I did write the help desk. The reply I received was that you guys are working on it. Any progress? Thanks.

rainforest1155 · December 29, 2011

Rich,
I went to your gallery and was able to share the photo in question on Facebook using my IE9.
Which version of IE do you use? Make sure you're using IE8 or IE9.
While viewing your site, check the IE Tools menu that the compatibility view is not enabled.

If the problem persists, try a different browser like Google Chrome:
www.google.com/chrome
or Firefox:
www.getfirefox.com

rkw624 · December 29, 2011

Hello Sebastian,

Yes, I am using IE8 and compatibility view is not enabled. I got up this morning and it is working. I do know one of SmugMug's engineers (Scott) was working on this. Must be fixed. Thank you!!!

rainforest1155 wrote: »

Rich,
I went to your gallery and was able to share the photo in question on Facebook using my IE9.
Which version of IE do you use? Make sure you're using IE8 or IE9.
While viewing your site, check the IE Tools menu that the compatibility view is not enabled.

If the problem persists, try a different browser like Google Chrome:
www.google.com/chrome
or Firefox:
www.getfirefox.com

Facebook Posting Issue

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