"Be Social" Feature not Working

Darter02Darter02 Registered Users Posts: 947 Major grins
edited January 21, 2012 in SmugMug Support
So I tried to use the Be Social feature in the share button, tying to post to Facebook. I get the popup window, but there are no drop down menus, or "post to wall" buttons like I see here: http://help.smugmug.com/customer/portal/articles/93255

Also, I was going to try to publish to facebook trying the beta program. I opt in and just get," Getting Started:
Before we can begin, you need to connect with Facebook and grant us access to your albums and to publish photos. We'll never post anything without your consent and knowledge, so there's no need to worry."

Where do you do that? In the control panel I go to Settings, Social Settings, click the "View Your Social Account" and get, "Here are the current 3rd party sites you've added to your account.

You haven't yet added any accounts. Go Be Social!" No links to WHERE TO DO THAT of course...

I tried logging out, so I could try to log in via Facebook. NO button for facebook on the loggin page.

What the...

Comments

  • SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited January 20, 2012
    I think this page should help you set up your 'Be Social' settings in the control panel:
    http://help.smugmug.com/customer/portal/articles/93323-your-control-panel
    Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
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  • Darter02Darter02 Registered Users Posts: 947 Major grins
    edited January 20, 2012
    Ok, let me try to show you what I am talking about. Perhaps that may help.

    According to the documentation I linked to above, when I select "Be Social" in the Share button I should get a window with an interface like this. This is an image right from the Smugmug Site.

    original.jpg

    What I get instead is this, an interface without the drop down or the "post to facebook" button.

    141031271.jpg

    I opted into the Publish to Facebook beta in the darkroom, following the steps outlined on the page I just hotlinked.

    First I select "Your Social Accounts" as seen in this drop down.

    141031269.jpg

    Then this comes up.

    141031270.jpg

    When I go into the control panel and click "Social Settings" I get that same window.

    According to the Help pages, I should see a Facebook button on the login interface like this, but I do not have that button.
    original.jpg

    Actually, as I am writing this it occurred to me it may be a problem with one of the extensions I've installed into Chrome! Specifically, it may be Facebook Disconnect. **Slaps Forehead!**

    I'll disable it, reboot and try it again. I'll post the results...
  • Darter02Darter02 Registered Users Posts: 947 Major grins
    edited January 20, 2012
    It was that Chrome extension. I was able to post to my wall via the share button, the drop down and the post button appeared. When I logged out I was able to see the facebook button. Loging in via that added my account to my smugmug.
  • SamirDSamirD Registered Users Posts: 3,474 Major grins
    edited January 21, 2012
    So does everything work now? headscratch.gif
    Pictures and Videos of the Huntsville Car Scene: www.huntsvillecarscene.com
    Want faster uploading? Vote for FTP!
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