Galleries & Slide Shows don't display in Firefox

BobMBobM Registered Users Posts: 8 Big grins
edited January 21, 2012 in SmugMug Support
Hello,
My site is www.rjmanning.com

My home page slide show and all Galleries display beautifully in IE. But they do not display in Firefox 9.0.1. Is there a known issue here or a work around for Firefox?

Thanks,
Bob Manning

Comments

  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 20, 2012
    Showing fine in FF9 here. I suspect you need flash for FF. Go here in FF and update: http://get.adobe.com/flashplayer/
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • BobMBobM Registered Users Posts: 8 Big grins
    edited January 20, 2012
    Andy wrote: »
    Showing fine in FF9 here. I suspect you need flash for FF. Go here in FF and update: http://get.adobe.com/flashplayer/

    Thanks Andy,
    I do have Flash installed. I installed it again and my "Add-ins" show:
    "Shockwave Flash 11.1.102.55 Last Updated Friday, January 20, 2012".

    All that is displaying for me is my Header and Navigation bar on the top and my footer on the bottom. Nothing in between.

    What other setting could be wrong?
    Thanks,
    Bob

    PS - did some poking around. Firefox is showing the following error in the Homepage Javascript:
    "YE is not defined" at line 286 in rjmanning.com
  • TeachTeach Registered Users Posts: 321 Major grins
    edited January 20, 2012
    I am so sorry that you are still having trouble with viewing your site on the Firefox browser. It sounds like you may have blocked your site in Firefox. Please try these steps and see if they help.

    You can unblock your site in the options in Firefox.
    Here is how:
    1. Go to 'tools'
    2. Click on 'Options'
    3. 'Content' tab
    4. Click 'exceptions' across from 'load images automatically'
    5. Scroll down the list to your site
    6. Highlight your site and click on 'remove site' button
    7. Press the 'close' and 'ok' buttons
    8. Reload the browser
    Heather
    SmugMug Support Hero
  • BobMBobM Registered Users Posts: 8 Big grins
    edited January 20, 2012
    Teach wrote: »
    I am so sorry that you are still having trouble with viewing your site on the Firefox browser. It sounds like you may have blocked your site in Firefox. Please try these steps and see if they help.

    You can unblock your site in the options in Firefox.
    Here is how:
    1. Go to 'tools'
    2. Click on 'Options'
    3. 'Content' tab
    4. Click 'exceptions' across from 'load images automatically'
    5. Scroll down the list to your site
    6. Highlight your site and click on 'remove site' button
    7. Press the 'close' and 'ok' buttons
    8. Reload the browser


    Sorry, didn't work. I have nothing in any of the exceptions.
  • AllenAllen Registered Users Posts: 10,013 Major grins
    edited January 20, 2012
    BobM wrote: »
    Hello,
    My site is www.rjmanning.com

    My home page slide show and all Galleries display beautifully in IE. But they do not display in Firefox 9.0.1. Is there a known issue here or a work around for Firefox?

    Thanks,
    Bob Manning
    By "all Galleries display" do you mean on your Portfolio page?
    Al - Just a volunteer here having fun
    My Website index | My Blog
  • AndyAndy Registered Users Posts: 50,016 Major grins
    edited January 20, 2012
    BobM wrote: »
    Sorry, didn't work. I have nothing in any of the exceptions.

    Your site is displaying for all of us just fine in FF9, Win and Mac. Do you have any addons or extensions installed? Have you fully and completely removed SmugMug cookies from Firefox and tried again?
    Andy

    Portfolio • Workshops • Facebook • Twitter
  • BobMBobM Registered Users Posts: 8 Big grins
    edited January 21, 2012
    I reinstalled FireFox and everything works fine now
    Thanks, Bob
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