Removed custom domain - now I can't access my website

jevidonjevidon Registered Users Posts: 102 Big grins
edited January 30, 2012 in SmugMug Support
Yesterday I removed the custom domain setting on my page, and also went to my hosting service to remove the CNAME info from that domain registration. I figured it would take a little time for the service to click back over, but today I am still unable to access my website : http://justin.smugmug.com

Any advice would be appreciated.

Justin

Comments

  • docwalkerdocwalker Registered Users Posts: 1,867 SmugMug Employee
    edited January 30, 2012
    Justin,

    You had a redirect in your Top Javascript box that was sending all traffic to your custom domain. Once the custom domain was removed, it caused the failure. This is the part I removed from your site customizations:

    function redirectPath() {
    re = /(justin.smugmug.com)/;
    tmp = window.location.href;
    if (re.test(tmp)) {
    tmp = tmp.replace(re, 'exposure.evidon.net');
    window.location.href = tmp;
    }
    }
    redirectPath();

    It should be working now.
    SmugMug Support Hero
    http://help.smugmug.com
  • jevidonjevidon Registered Users Posts: 102 Big grins
    edited January 30, 2012
    Awesome. I forgot I had set up a ton of weird redirects in the customization. Thanks for removing that.
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