Need Help Understanding Order Details
barrie
Registered Users Posts: 7 Beginner grinner
Can anyone help me understand how this works. I provide "at cost" coupons for a few galleries on my site. My hope is that when people are there getting their "free" photos, they'll look around and purchase from galleries that are not free. This scenario did occur, but I didn't get any profit from the full price photos they purchased. Why is that?
Here are the details: The customer bought 29 photos. 21 of them were "at cost" with a coupon. 8 of them were from galleries where the coupon didn't apply. The gross profit for those 8 photos was $4.96. Why is my profit $0.00? Shouldn't it be $4.22?
Order Details
Total Items Sold:
29
Your Price:
$29.00
Base Price:
- $11.02
Difference:
$17.98
At Cost Coupon:
-$13.02
Gross Profit:
$4.96
Your Profit (est.):
$0.00
Sales Tax:
$0.00
Here are the details: The customer bought 29 photos. 21 of them were "at cost" with a coupon. 8 of them were from galleries where the coupon didn't apply. The gross profit for those 8 photos was $4.96. Why is my profit $0.00? Shouldn't it be $4.22?
Order Details
Total Items Sold:
29
Your Price:
$29.00
Base Price:
- $11.02
Difference:
$17.98
At Cost Coupon:
-$13.02
Gross Profit:
$4.96
Your Profit (est.):
$0.00
Sales Tax:
$0.00
0
Comments
Could you email us directly with the order number information? It would help to look in your account to get the exact details.
Wendee
SmugMug Support Hero
http://help.smugmug.com/
Ok, just sent it. Thanks Wendee!
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