Allowing original size

AimesReneAimesRene Registered Users Posts: 7 Beginner grinner
edited February 24, 2012 in SmugMug Support
I have a gallery, http://www.imagesbyamyrene.com/Theater/Productions/Buried-Child/21502276_GBjZF2, that I have set so that the largest size file they should have access to is Large, however, the album still offers them ALL the sizes. Am I missing something? I have checked and double checked that I have large selected.

Comments

  • HeroOfCantonHeroOfCanton Registered Users Posts: 208 Major grins
    edited February 23, 2012
    Hello,

    The problem with that gallery was the viewing style you had selected, 'Traditional'. I changed this for you to 'Thumbnails' as it looks similar but isn't an older, broken viewing style. You shouldn't have any more problems.

    Let me know if I can do anything else for you :)

    With best regards,
    Ryan W.
    Quality Engineer - My SmugMug Site

    Getting started on DGrin? Go here first!
    Contact a Support Hero: http://help.smugmug.com/customer/portal/emails/new
  • AimesReneAimesRene Registered Users Posts: 7 Beginner grinner
    edited February 24, 2012
    so
    Hello,

    The problem with that gallery was the viewing style you had selected, 'Traditional'. I changed this for you to 'Thumbnails' as it looks similar but isn't an older, broken viewing style. You shouldn't have any more problems.

    Let me know if I can do anything else for you :)

    With best regards,
    Ryan W.


    Thank you so much!
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