Jag35 EFF Issues?

Rob PauzaRob Pauza Registered Users Posts: 119 Major grins
edited March 1, 2012 in Video
Anybody else using and/or having trouble with the Jag35 Electronic Follow Focus system?
http://jag35.com/products/followfocus/effkit.html

Mine has a short in the controller and therefore is producing very jerky focus pulls. It never has worked quite right, but seems to be getting worse. I just contacted the company to see about replacing/repairing the unit/board, but I was curious if this was still going to be an ongoing problem. From what I can find online, this doesn't appear to be a common problem... I'm hoping.

Thanks,

-Rob
-Rob Pauza
Rob Pauza Photography

Comments

  • Rob PauzaRob Pauza Registered Users Posts: 119 Major grins
    edited March 1, 2012
    I guess that was a pretty obscure question for this forum. There doesn't seem to be that many video people here.

    Anyway... if anyone's interested, I contacted Jag35 about the issue and they sent me a replacement free of charge without any question. -GREAT customer service! The new one functions flawlessly, so I'm very pleased. Now that I know how it's supposed to work, I know the old one never worked correctly. I think I just had bad luck the first time around.

    -Rob
    -Rob Pauza
    Rob Pauza Photography
  • DavidTODavidTO Registered Users, Retired Mod Posts: 19,160 Major grins
    edited March 1, 2012
    Great news!
    Moderator Emeritus
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